What are my key takeaways from the course?

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What are my key takeaways from the course? by Mind Map: What are my key takeaways from the course?

1. “It is not just what we accomplish that matters but also how we accomplish it”

1.1. WHAT? Fair process responsibility and value creation

1.2. WHY? Value isn't only created by getting work done satisfactorily. The people doing the work also need to feel a sense of fulfillment, and a great team is one where the members are more than just colleagues

1.3. HOW? Building relationships between the members of the team that extend beyond the task at hand

2. All situations contain people with different worldviews

2.1. WHAT? Identifying and eliminating biases and accommodating multiple viewpoints in discussions

2.2. WHY? Value isn't only created by getting work done satisfactorily. The people doing the work also need to feel a sense of fulfillment, and a great team is one where the members are more than just colleagues

2.3. HOW? Building relationships between the members of the team that extend beyond the task at hand

3. “The emotional brain responds to an event more quickly than your thinking brain”

4. “Use politics or be used by politics”

5. Facilitative leaders work with others to solve problems, make designs and implement processes