MIA Member Engagement Scripts

Get Started. It's Free
or sign up with your email address
Rocket clouds
MIA Member Engagement Scripts by Mind Map: MIA Member Engagement Scripts

1. 1 - 3 Months MIA

1.1. Hi [name]! My name is Alex and I'm working with the YMCA. Are you joining us for __[event]___ at ___[time, date]?

1.2. Ok, I noticed you had visited us in the last several months. [name], can I ask you what drove you to join your local YMCA?

1.3. What type of activities did you participate in?

1.4. Did you know of other activities and events going on at the Y?

1.5. "[Name], I would love to send you and invitation to ____ events in the coming weeks. You'll receive a text message from me. Is this number ok?

1.5.1. Objection

1.5.1.1. Would you like me to send it to a family member or a friend so you can stay in the loop?

1.6. I'm going to text you right now so you have my number. Then I'll text you an invitation soon!

1.7. Thank you for taking the time to talk to me. I look forward to seeing you around at the YMCA!

2. 4+ Months MIA

2.1. Hi [name]! My name is Alex and I'm working with the YMCA. Are you joining us for __[event]___ at ___[time, date]?

2.2. Ok, I noticed you had visited us in the past. [name], can I ask you what drove you to join your local YMCA?

2.3. What type of activities did you participate in?

2.4. Did you know of other activities and events going on at the Y?

2.5. "[Name], I would love to send you and invitation to ____ events in the coming weeks. You'll receive a text message from me. Is this number ok?

2.5.1. Objection

2.5.1.1. Would you like me to send it to a family member or a friend so you can stay in the loop?

2.6. I'm going to text you right now so you have my number. Then I'll text you an invitation soon!

2.7. Thank you for taking the time to talk to me. I look forward to seeing you around at the YMCA!

3. Text Introduction

3.1. option 1

3.1.1. Hi [name], this is Alex with the YMCA Shadowbend! I run a brand new community called Lena and I'd like to invite you to join us for our holiday lunch this Friday! Will you be joining us? :)

3.2. option 2

3.2.1. "Hi [Name], this is Alex with the YMCA Shadowbend! I run a brand new community called Lena and I'd like to invite you to join! Let me know if you'd like to learn more :)

3.2.2. It's already included in your membership and there are no requirements or commitments. Our community leads invite you to activities and events that we think you'll like.

3.3. option 3

3.3.1. Hi [name], Alex here with the YMCA. I'm inviting you to join Lena and have a dedicated Wellness Partner, Diana, to be a support system to help you reach your health and fitness goals. She's your personal support system all through text!

3.3.2. It's included in your membership, can stop at anytime, or choose how often Diana is in touch.

3.4. option 4

3.4.1. Hi [name]! Alex here with the YMCA. I'm inviting you to our most innovative new wellness program - LENA. You can now have a dedicated Wellness Partner all by text to be your personal support system to be mentally, physically, and spiritually fit. If you're interested, I'd like to introduce you to Diana - our wellness extraordinaire. Tap the link below so we can learn your activity interests.

3.4.2. It's included in your membership, can stop at anytime, or choose how often Diana is in touch.

3.5. option 5

3.5.1. Hi Carolyn! Alex here with the YMCA. I'm inviting you to our new, most innovative, wellness program - LENA. You can now have a dedicated Wellness Partner all via text to be your personal support system to be mentally, physically, and spiritually fit. If you want to learn more, I'd like to introduce you to Diana - our wellness extraordinaire. Tap the link below so we can learn your activity interests. [link]Also, it's included in your membership :)

3.6. option 6

3.6.1. Hi Mary! Alex here with the YMCA. I'd like to invite you to LENA - a dedicated Wellness Partner who is your personal supporter all through text and free! If you want to learn more, text me back. Tap the link below so we can learn how you like to get Well. https://www.lenacircle.com/s/IjP-3cU5

3.7. option 7

3.7.1. Hi [], Alex here with the YMCA! Mind telling us your class preferences so we can improve for you? Just tap the link below to answer 5 quick questions.

3.8. option 8

3.8.1. Hi [N], Alex here with the YMCA! Will you be joining us for our Holiday Lunch at Pallotta's Italian Grill this Friday? Tap this link for more details or text me back to reserve a seat :)

3.9. option 9

3.9.1. Hi [N], Alex here with the YMCA! Several of us are going to Pallotta's Italian Grill this Friday for a Holiday Lunch. Would you like to join us? :) Tap this link for details or text me back to reserve a seat!

3.10. option 10

3.10.1. fitness

3.10.1.1. Hi [first_name], Alex here with the YMCA! Several of us are getting a head start on the New Years. Would you like to join us for group Tai Chi on Saturday? :) Tap this link for details or text me back to reserve a seat! [EVENT_LINK]

3.11. 11

3.11.1. fitness

3.11.1.1. Hi [name], Alex here with the YMCA! Several of us are getting together for a Silver Sneakers class on tomorrow at 12pm! Would you like to join us? :) You can tap this link for the details or text me back!

3.12. 12

3.12.1. social

3.12.1.1. Hi [first_name], Alex here with the YMCA! Several of us are getting together for a Lunch N' Learn on Monday! Would you like to join us? :) You can tap this link for the details or text me back! [EVENT_LINK]

3.13. 13

3.13.1. fitness

3.13.1.1. Happy Sunday, [first_name]! How does Cycling tomorrow at 6pm sound? Would love you to have you! [EVENT_LINK]

3.14. 14

3.14.1. fitness

3.14.1.1. Happy Sunday, Sherry! Alex here with the Y! How does a Silver Sneakers class on this Friday sound? Would love you to have you! [link]

3.15. reminder

3.15.1. Good evening! This is a gentle reminder that tomorrow's Silver Sneakers class is at 9am in Studio 1. Tap the link to reference the details at any time! - Alex [link]