British Airways
by Govind Sony
1. Marketing
1.1. Social Media
1.2. Use of 7P's
1.3. Use of STP
2. Communication
2.1. Press Release
2.2. Branding
2.3. Client Requirements
3. Embassy
3.1. Legislation
3.2. Petition
3.3. Hypothesis
4. Organisation
4.1. Feedback Analysis
4.2. Customer Satisfaction
4.3. Innovation Department
