Shared Resources
by Donna Moreau Holman
1. Line of Business
1.1. Not able to obtain information needed to do their job.
1.2. Poor Morale
1.3. Lost revenue
2. Technical Support
2.1. Unable to respond to user issues
2.2. Poor Morale
3. Development
3.1. Overworked
3.2. Poor Morale
4. Application Owners
4.1. Unable to support tech
4.2. Unable to support business
