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Rocket clouds
Raving Fan by Mind Map: Raving Fan

1. Communication

1.1. Timeliness

1.2. Frequency

1.3. Tone

2. Personal Touch

2.1. Compassion

2.2. Respect

2.3. 'Extra Mile'

3. Quality

3.1. Value

3.2. Speed

3.3. Cleanliness

3.4. Finish

4. Safety

4.1. PPE

4.2. Driving

4.3. Chemical Storage

4.4. Procedures

5. Follow-up

5.1. Thank you

5.2. Ask for Referral

5.3. Administrative Completion