1. Analyse
1.1. * Define your audience
1.1.1. Make sure you also address the technical options of assigning the learning program to this audience and/or building, communicating and reporting on the new user group
1.2. * Build project team
1.2.1. Assign roles and define tasks; if necessary, identify back-up
1.3. * Identify the new behavioral outcome
1.4. * Analyze and identify delivery options
1.5. * Determine learning constraints, if any
1.5.1. Identify mandatory prerequisites, if any
1.6. * Build timeline for project (phases) completion
1.6.1. Communicate this with project team
2. Design
2.1. * Determine program structure, sequence and duration
2.2. * Document the project’s instructional, visual and technical design strategy
2.3. * Create storyboard
2.3.1. Request feedback and make corrections, if any, before submitting the script for audio recording
2.4. * Create a prototype and validate graphic design options
2.4.1. Once the prototype is created, take slide screenshots and add them to storyboard for approval and documentation
3. Develop
3.1. * Create and assemble content items
3.2. * QA content for standard navigation, graphics and completion criteria
3.2.1. Done internally, as well as in the LMS to store the learning program
3.3. * Review and revise according to feedback
4. Implement
4.1. * Inform and train shareholders on new LMS features, curricula, registration process and support
4.1.1. Consider internal campaigns and launch calendars
4.2. * Communicate and ensure support for learner registration and access
4.2.1. Advertise the new learning program on intranet platforms, local newsletters and partner publications
5. Evaluate
5.1. * Record and analyse learner feedback
5.2. * Identify recurrent support inquiries and reported difficulties, if any
5.2.1. Document and communicate to better support learners and content developers