Student access cc premium page or coach's page

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Student access cc premium page or coach's page by Mind Map: Student access cc premium page or coach's page

1. If level beginner or basic

1.1. Receives WhatsApp message saying vagas limitadas with payment link (mitzie)

1.1.1. After 3 days without payment: receives another app message (mitzie)

1.1.1.1. After 3 days without payment: receives a phonecall (mitzie)

1.1.1.1.1. Pay

1.1.1.1.2. Do not pay

2. Pay with credit card

2.1. Receives WhatsApp message confirming subscription and telling classes will start soon! (sthacey)

2.1.1. Users journey product

2.1.2. Send message to Coach about the new customer (sthacey)

3. Download boleto

3.1. Receives whatsapp message stating the vencimento do boleto (mitzie)

3.1.1. After 3 days without payment: receives another wpp message (mitzie)

3.1.1.1. After 3 days without payment (1 day left to make the payment): receives phonecall (mitzie)

3.1.1.1.1. pay

3.1.1.1.2. do not pay

4. Fills information about number and level

4.1. if preintermed

4.1.1. Receives WhatsApp message asking if the student wants to start with the basic course. (mitzie)

4.1.1.1. yes

4.1.1.2. no

4.1.1.2.1. LOST

4.2. If level intermediary or above

5. Do nothing

5.1. LOST