1. Management Practices
1.1. Employee Relationships
1.1.1. Maslow's Heirarchy of Needs
1.1.1.1. Make sure employee needs are being met
1.1.1.2. 1. Physiological 2. Safety and Security 3. Social belongingness 4. Esteem 5. Self-actualization
1.1.2. Check in with employees
1.1.3. A Presence in the Workplace even if it's from home
1.1.4. Quality communication
1.2. Effective Leaders
1.2.1. Traits
1.2.1.1. Extroverted
1.2.1.2. openness
1.2.1.3. conscientiousness
1.2.2. Behaviors
1.2.2.1. Initiating Structure
1.2.2.2. Consideration for Employees
1.2.3. Path-Goal Theory
1.2.3.1. Directive
1.2.3.2. assist
1.2.3.3. Support
1.2.4. Ethical
1.2.5. Responsible
1.3. Works from bottom up and top down
1.3.1. Employees also set their own goals
1.3.2. managers have goals set
1.4. Setting Goals
1.4.1. Reasonable in the current situation
1.4.2. Goal Setting Theory
1.4.2.1. Specific Goals
1.4.2.2. Performance feedback
1.4.2.2.1. Positive feedback for the work that Employees are doing
1.4.2.2.2. Leads to better Job Satisfaction
1.4.2.3. difficult goals
2. Workplace Characteristics
2.1. Job Conditions
2.1.1. Managers
2.1.1.1. Quality communication
2.1.1.2. Employee Engagement
2.1.2. Job Satisfaction
2.1.2.1. Group Cohesion
2.1.2.2. independence
2.1.2.3. Variety
2.1.3. Change
2.1.3.1. Planned/Unplanned
2.1.3.1.1. Participation
2.1.3.1.2. Communication
2.1.3.1.3. Support
2.1.3.1.4. Fairness
2.1.3.2. Innovation
2.1.3.2.1. idea champions
2.1.3.3. Learning Organization
2.1.3.3.1. ability to adapt easily
2.2. Positive Work Environment
2.2.1. Organization citizenship behavior
2.2.1.1. Staying Positive
2.2.1.2. Helping others
2.2.1.3. Attitude
2.2.2. Improves Life and Job satisfaction
2.2.3. Customer Satisfaction
2.2.3.1. meeting Needs
2.2.3.2. maintain loyalty
2.2.3.3. staying safe
2.3. Job Design
2.3.1. Job Redesign
2.3.1.1. Job enrichment
2.3.1.2. Flexibility
2.3.2. Relational Job Design
2.3.2.1. Adapting in a positive way
2.3.2.2. employees feel like they are helping by doing their job
2.3.2.3. feeling of connection
3. Organizational Policies
3.1. employee involvement
3.1.1. Participative Management
3.1.1.1. Employees and manager work together in decision making
3.1.1.2. reduces negativity
3.1.1.3. boosts employee moral
3.2. Corporate social Responsibility
3.2.1. Giving Back to the community
3.2.2. Sustainability
3.2.3. Providing essential resources
3.2.4. Charitable work/giving
3.3. Alternative Work Arrangements
3.3.1. Flextime
3.3.2. Telecommuting
3.3.3. Job Sharing
3.4. Managing Stress
3.4.1. Job Redesign
3.4.2. Organizational communication
3.4.3. Time Off
3.4.4. Wellness Programs