COMMUNICATION

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COMMUNICATION by Mind Map: COMMUNICATION

1. Four elements : Transmitter Message Medium Receiver

1.1. Global communication by businesses : 1. Broadens the scope of marketing potential worldwide 2. Promotes the explanation of international trade 3. Connects businesses with customers worldwide 4. Enables cross-continental transactions to take place 5. Facilities fast communication of intercontinental trading documentation 6. Speeds up the payment process

2. Definition of COMMUNICATION: The process of making contact between two points, for example it can mean the transportation of goods from one place to another, or advertisement which sends message to potential customers.

3. Methods of communication : Internal Communication External communication

3.1. Ways of communication : Oral communication :

3.1.1. Telephonic communication :

3.1.1.1. 1.Voicemail

3.1.1.2. 2.Telephone answering machine

3.1.1.3. 3.Facsimile transmission (FAX)

3.2. Written communication :

3.2.1. Electronic communication

3.2.1.1. Visual communication :

3.2.1.1.1. Advertisement

3.2.1.1.2. Pictures

3.2.1.1.3. Charts and graph :

3.2.1.2. Television

3.3. 1. interviews

3.3.1. 2. meetings

3.3.2. 3. Conferences

3.4. 1. Letters

3.4.1. 2. Memorandum

3.4.2. 3. Email

3.5. Mobile phones (SMS) :

3.5.1. 1. Texting

3.5.2. 2. Surfing the internet

3.5.3. 3. Making calls

3.6. Electronic notice boards :

3.6.1. 1. Point of sale advertising

3.6.2. 2. Outdoor advertising

3.6.3. 3. Window frontage displays

3.7. Computer :

3.7.1. 1. Accounting

3.7.2. 2. Spreadsheets

3.7.3. 3. Internet

4. The importance of postal communication : Postal services are relatively cheap compared with most of the alternatives and are simple in their application

4.1. Choice of communication method :

4.1.1. 1. Two-tier services

4.1.2. 2. Registered mail

4.1.3. 3. Recorded delivery

4.1.4. 4. Express delivery services

4.2. Mail services :

4.2.1. 1. Urgency

4.2.2. 2. Numbers,weight and etc

4.2.3. 3. Distance

4.2.4. 4. Cost

4.2.5. 5. Written format

5. Trends in communication

5.1. Recent technological developments :

5.1.1. 1. Good for commerce 2. The drawbacks

5.2. 1. Tablets

5.3. 2. Mobile phones

5.4. 3. Touchscreens

5.5. 4. Social media