ENGLISH FOR MEETING

1. 8.MAKING DECISIONS

1.1. More discussion

1.2. Referring to time

1.3. Closing the discussion

1.4. Focusing

1.5. Establishing consensus

1.6. Voting

1.7. Confirming

1.8. Deferring

1.9. Moving on

2. 9.CLOSING A MEETING

2.1. Completing the agenda

2.2. Summarizing

2.3. Delaying Decision

2.4. Everything is clear

2.5. Final questions

2.6. Confirm new responsibilities

2.7. Next meeting

2.8. Closing the meeting

3. 10. PROBLEM-SOLVING MEEETINGS

3.1. What is the problem

3.1.1. We are facing a problem with.. We need to look at the question of.. In this meeting I would like to raise the problem of.. A problem with...has risen.

3.2. Cause

3.2.1. The problem was caused by The problem was a result of

3.3. Solving problems-action plan verbs

3.4. Future problems?

4. 11.VOCABULARY BUILDING

4.1. A. Suggestion

4.2. B. Decision

4.3. C. Plan

4.4. D. Objective

4.5. E. Agenda

4.6. F. Opinion

5. 12. MEETINGS AT A GLANCE

5.1. Introduction - the chair

5.2. The discussion

5.3. Ending - the chair

6. 13. CROSS-CULTURAL TIPS

6.1. Preparation

6.2. Structure

6.3. Roles

6.4. Language and communication

6.5. Time

6.6. Decision-making

6.7. Non-verbal aspects

7. 1. WHAT MAKES A GOOD MEETING

7.1. Preparation-a checklist

7.1.1. Time&place

7.1.2. People

7.1.3. Roles

7.1.4. Purpose

7.1.5. Type of meeting

7.1.6. Facilities

7.1.7. Communication

7.2. Execution

7.3. Effective chairing

7.4. Effective participating

8. 2. MEETINGS : KEY TERMS

8.1. The process

8.2. Communication: verbs and nouns

8.3. Arrangement

9. 3. OPENING A MEETING

9.1. Starting

9.2. Welcoming and introducing

9.3. Apologies for absence

9.4. Defining the objective

9.5. Introducing the agenda

9.6. The minutes

9.7. Process and roles

9.8. Length of meeting

9.9. Let's begin

10. 4. GIVING AND RESPONDING TO OPINIONS

10.1. Asking for opnions

10.2. Involving people

10.3. Recommending

10.4. Comments to support and focus

11. 5.CONTROLLING

11.1. Active listening : responding to motivate

11.2. Active listening : reformulating to clarify

11.3. Moving off the point

11.4. Keeping to the agenda

11.5. Reffering foward

11.6. Reffering back

11.7. Postponing

11.8. Length of meeting

11.9. Confirming a decision

11.10. Closing and moving on

12. 6. INTERRUPTIONS

12.1. Chair - Interrupting

12.2. Chair - Stopping an interruption

12.3. Participants - interrupting

12.4. Participants - stopping an interruption

12.5. Why did you interrupt

12.6. Reffering to others opinions

12.7. Changing the focus of the discussion

12.8. Commenting on an interruption

12.9. Chair - exploiting an interruption

13. 7. ASKING QUESTIONS

13.1. Check questions - we want to make sure people understand

13.2. Development questions - we want more information

13.3. You need clarification

13.4. You need to hear a second time

13.5. You are listening

13.6. Open questions

13.7. Closed questions

13.8. Leading questions

13.9. Factual questions