ENGLISH FOR MEETING

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ENGLISH FOR MEETING by Mind Map: ENGLISH FOR MEETING

1. 1. WHAT MAKES A GOOD MEETING

1.1. Preparation-a checklist

1.1.1. Time&place

1.1.2. People

1.1.3. Roles

1.1.4. Purpose

1.1.5. Type of meeting

1.1.6. Facilities

1.1.7. Communication

1.2. Execution

1.3. Effective chairing

1.4. Effective participating

2. 2. MEETINGS : KEY TERMS

2.1. The process

2.2. Communication: verbs and nouns

2.3. Arrangement

3. 3. OPENING A MEETING

3.1. Starting

3.2. Welcoming and introducing

3.3. Apologies for absence

3.4. Defining the objective

3.5. Introducing the agenda

3.6. The minutes

3.7. Process and roles

3.8. Length of meeting

3.9. Let's begin

4. 4. GIVING AND RESPONDING TO OPINIONS

4.1. Asking for opnions

4.2. Involving people

4.3. Recommending

4.4. Comments to support and focus

5. 5.CONTROLLING

5.1. Active listening : responding to motivate

5.2. Active listening : reformulating to clarify

5.3. Moving off the point

5.4. Keeping to the agenda

5.5. Reffering foward

5.6. Reffering back

5.7. Postponing

5.8. Length of meeting

5.9. Confirming a decision

5.10. Closing and moving on

6. 6. INTERRUPTIONS

6.1. Chair - Interrupting

6.2. Chair - Stopping an interruption

6.3. Participants - interrupting

6.4. Participants - stopping an interruption

6.5. Why did you interrupt

6.6. Reffering to others opinions

6.7. Changing the focus of the discussion

6.8. Commenting on an interruption

6.9. Chair - exploiting an interruption

7. 7. ASKING QUESTIONS

7.1. Check questions - we want to make sure people understand

7.2. Development questions - we want more information

7.3. You need clarification

7.4. You need to hear a second time

7.5. You are listening

7.6. Open questions

7.7. Closed questions

7.8. Leading questions

7.9. Factual questions

8. 8.MAKING DECISIONS

8.1. More discussion

8.2. Referring to time

8.3. Closing the discussion

8.4. Focusing

8.5. Establishing consensus

8.6. Voting

8.7. Confirming

8.8. Deferring

8.9. Moving on

9. 9.CLOSING A MEETING

9.1. Completing the agenda

9.2. Summarizing

9.3. Delaying Decision

9.4. Everything is clear

9.5. Final questions

9.6. Confirm new responsibilities

9.7. Next meeting

9.8. Closing the meeting

10. 10. PROBLEM-SOLVING MEEETINGS

10.1. What is the problem

10.1.1. We are facing a problem with.. We need to look at the question of.. In this meeting I would like to raise the problem of.. A problem with...has risen.

10.2. Cause

10.2.1. The problem was caused by The problem was a result of

10.3. Solving problems-action plan verbs

10.4. Future problems?

11. 11.VOCABULARY BUILDING

11.1. A. Suggestion

11.2. B. Decision

11.3. C. Plan

11.4. D. Objective

11.5. E. Agenda

11.6. F. Opinion

12. 12. MEETINGS AT A GLANCE

12.1. Introduction - the chair

12.2. The discussion

12.3. Ending - the chair

13. 13. CROSS-CULTURAL TIPS

13.1. Preparation

13.2. Structure

13.3. Roles

13.4. Language and communication

13.5. Time

13.6. Decision-making

13.7. Non-verbal aspects