Corporate Social Responsibility (CSR)

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Corporate Social Responsibility (CSR) by Mind Map: Corporate Social Responsibility (CSR)

1. Stakeholders

1.1. Who ?

1.1.1. Employees

1.1.2. Customers

1.1.3. Suppliers

1.1.4. Shareholders

1.1.5. Owners

1.1.6. Government

1.1.7. NGO's

1.2. Actions ?

1.2.1. Listening and understanding

1.2.2. Discussing solutions interactively

1.2.3. Co-creating and collaborating to deliver solutions

2. Transparency

2.1. CSR reporting

2.1.1. Commitments and actions in social and environmental areas

2.1.2. Annual report

2.1.3. Public informations

2.2. Subcontractors and suppliers

2.2.1. Due diligence of corporations

2.2.2. Assessment of suppliers reputation

2.2.3. Check suppliers compliance with international regulations

2.2.4. Responsible Purchasing Charter

3. Social responsability

3.1. Definition

3.1.1. Businesses must act in a manner that benefits society.

3.2. Examples

3.2.1. Direct giving to non-profit groups

3.2.2. Job training programs for disabled

3.2.3. Support disaster relief programs

3.3. Social return on investment

4. Definition

4.1. Responsibility of an organization for the impacts of its activities on external environment and taking into account the expectations of stakeholders; integrated throughout the organization and in its relations.”

4.1.1. ISO 26000 standard

4.1.1.1. International

4.1.1.1.1. Adopted by 90 countries

4.1.1.2. 7 key questions

4.1.1.2.1. Governance

4.1.1.2.2. Human rights

4.1.1.2.3. Working relations and conditions

4.1.1.2.4. Environment

4.1.1.2.5. Ethical practices

4.1.1.2.6. Consumer issues

4.1.1.2.7. Communities and local development

5. Ethical labor pratices

5.1. Promotion of diversity

5.1.1. Sexual orientation

5.1.2. Race

5.1.3. Gender

5.1.4. Origins

5.1.5. Non-discrimination

5.2. Work flexibility

5.2.1. Work-life balance

5.2.2. Possibility of home working

5.2.3. Schedule arrangements

5.2.4. Employee welfare

5.3. Legal Compliance

5.3.1. Worker Protections

5.3.2. Ethical Recruitment

5.3.3. Wages & Benefits

5.3.4. Working hours

5.3.5. Fight against corruption and child labor

6. Long-term strategy

6.1. Metrics to measure progress towards targets

6.2. Return on investment

6.3. Long term engagement

6.4. Optimize company value

6.5. Stability and success

7. Sustanaible growth

7.1. Definition

7.1.1. Bruntland report: "development that meets the needs of the present without compromising the ability of future generations to meet their own needs."

7.2. Actions ?

7.2.1. Reduce carbon footprints

7.2.2. Invest in green-friendly resources

7.2.3. Waste sorting generated by employees

7.2.4. Digital ecology

7.2.5. Raising staff awareness: company seminar

8. Benefits of CSR strategy

8.1. Increased market value

8.2. Reduction in staff turnover

8.3. Reduction of company risk

8.4. Decrease cost of debt

8.5. Loyalty and trust of customers

8.6. Corporate brand