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Patient by Mind Map: Patient

1. Phone Call to Operator

1.1. Insurance transaction

1.1.1. Has a prescription

1.1.1.1. Patient emails the scan/photo of prescription to Operator.

1.1.1.1.1. Operator puts the prescription in the patient's "file". Collects the rest of the info from the patient via phone call. Checks with Niko Health to see what the status of the patient's insurance is

1.1.2. Doesn't have prescription

1.1.2.1. Does the patient have a PCP?

1.1.2.1.1. Yes

1.1.2.1.2. No

1.2. Cash transaction

1.2.1. Operator collects patient's credit card information and makes a payment in the dashboard

1.2.1.1. Operator completes the order