Create your own awesome maps

Even on the go

with our free apps for iPhone, iPad and Android

Get Started

Already have an account?
Log In

Frustrations of doing Business in South Africa By David Lipschitz 28th January 2009 by Mind Map: Frustrations of doing Business
in South Africa
By David Lipschitz
28th January 2009
0.0 stars - 0 reviews range from 0 to 5

Frustrations of doing Business in South Africa By David Lipschitz 28th January 2009

Suppliers

don't respond to emails from web addresses

make promises they don't keep

don't tell you they aren't going to keep their promises

even when you speak to their boss, who says he will help you, nothing happens

A project that was planned for completion in November, is still not complete

One pays proforma invoices in advance and when the goods arrive some are missing. When you phone the supplier, they say they don't have the stock

Under normal circumstances paying a proforma means the supplier "picks" the goods, ie makes them available for you only

The box is correctly labelled, but contains the wrong product

The box is correctly labelled, and the product inside the box looks correct, but it has been incorrectly assembled

The sales people are "order takers" and don't understand their products

Call Centres

Some agents are parrots

They don't understand their clients

The knowledge base they rely on is inadequate

They don't have good tracking systems