IT Planning

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IT Planning by Mind Map: IT Planning

1. Last 90 days

1.1. Recruitment of Salesforce specialist

1.2. Finish 2008 upgrades

1.3. Windows 7 upgrades and removal

1.4. Cloud migration for Confluence and Jira

1.5. Homepage for Log In - Confluence

1.6. PRTG infrastructure monitoring

2. Next 90 days

2.1. DISP and Cyber Security

2.1.1. SIEM solution optimisation

2.1.2. EDR system rollout

2.1.3. ECM - 3rd party patching

2.1.4. Intune onboarding

2.1.5. LastPass and customer password adoption

2.1.6. DISP audit

2.1.7. Polices and procedures

2.1.7.1. Identity access management

2.1.7.2. Privileged access management

2.1.7.3. Log management and monitoring

2.1.8. Legacy protocol removal

2.1.9. Unconditional MFA

2.2. SharePoint and file server archiving

2.2.1. Select solution for data archiving

2.2.2. Procure and commence implementation

2.3. Project workspace migration to SharePoint Online

2.3.1. Proof of concept with key stakeholders

2.3.2. Document generation system in production

2.3.3. Refactor APIs

2.4. Planning for Salesforce PSA and CRM

2.4.1. Salesforce CRM

2.4.2. Salesforce PSA

2.5. Salesforce communities

2.5.1. Rollout with test customers

2.6. SAGE GO

2.6.1. Complete feature parity of V1 to V2

2.6.1.1. Assets

2.6.1.2. Remote assist?

2.7. Data governance

2.7.1. Customer data cleansing

2.7.2. Implement the customer hierarchy

2.7.3. Data quality management

2.7.4. Data classification and security permissions

2.8. Process improvement

2.8.1. ITSM

2.8.1.1. Asset management

2.8.1.1.1. Investigate features for Jira and ManageEngine

2.8.1.2. Change management

2.8.1.3. Prioritisation, backlog and roadmap

2.8.1.4. Recording of outages

2.8.1.4.1. Add to incident management procedure

2.9. Enterprise architecture

2.9.1. Data mapping and architecture

2.9.2. Complete POC for CRM system

2.10. Microsoft Teams SIP

2.10.1. Cutover

2.11. Cloud migration

2.11.1. Go/No Go

2.11.1.1. Alternative to public cloud

2.11.2. Trial VDI in Azure

2.11.3. Decommission Exchange

2.11.4. Cost management

2.12. GitLab

2.12.1. Security automation features

2.13. Jedox

2.13.1. Project management

2.14. Pronto

2.14.1. GL structure change

2.14.2. Test APIs for improvements to Salesforce integration

2.15. Acquistions

2.15.1. Complete ICT & TCS

2.15.2. New acquisition

3. 90 days+

3.1. Project workspace

3.1.1. Split out some of the APIs

3.1.2. API design

3.2. Infrastructure

3.2.1. RHEL for Pronto coming end of life

3.2.2. Backup improvements

3.2.2.1. Upgrade Veeam

3.2.2.2. Frequency of backups

3.2.2.3. Using the cloud

3.2.3. Disaster recovery and business continuity

3.2.4. Grafana PRTG dashboard

3.2.5. Nutanix end of life

3.2.6. Containers on Nutanix

3.3. Pronto upgrade

3.3.1. Informix CDC

3.4. Teams/SharePoint Online for project documents

3.5. Business Intelligence

3.6. Security Management System

3.6.1. ISO27001 certification