1. Next 90 days
1.1. DISP and Cyber Security
1.1.1. New computer deployment and Intune onboarding
1.1.2. LastPass and customer password adoption
1.1.2.1. Project auditing to include customer passwords
1.1.2.2. LastPass dashboard to be fixed
1.1.2.3. Targeted communications
1.1.2.4. Connect with Head of Engineering
1.1.3. DISP audit
1.1.4. Polices and procedures
1.1.4.1. Identity access management
1.1.4.2. Privileged access management
1.1.4.3. Log management and monitoring
1.1.4.4. Information categorisation and classification
1.1.4.5. Portable devices
1.1.5. Metrics and KPIs
1.1.6. Incident response and disaster recovery testing
1.1.7. Vulnerability assessment
1.1.8. Azure/AWS security
1.2. Networking
1.2.1. Define requirements
1.2.2. Shortlist vendors
1.3. SharePoint and file server archiving
1.3.1. Implement SharePoint archiving to Azure Files
1.3.2. ElasticSearch implemented
1.4. Project workspace migration to SharePoint Online
1.4.1. Proof of concept with key stakeholders
1.4.2. Document generation system in production
1.4.3. Project Workspace Web App in production
1.4.4. Access control for workspaces
1.5. Business systems review
1.6. Data analytics
1.6.1. POC and evaluation
1.6.1.1. Tableau
1.6.1.2. PowerBI
1.6.1.3. QuickSight
1.6.2. Data lake architecture
1.7. Salesforce communities and SAGE GO release
1.7.1. Rollout with test customers
1.8. Salesforce
1.8.1. Work plans
1.8.2. Improve mobile app and increase adoption
1.9. Data governance
1.9.1. Customer data cleansing
1.9.1.1. CRM cleansing (underway)
1.9.2. Implement the customer hierarchy
1.9.3. Data quality management
1.9.4. Data classification and security permissions
1.10. ITSM
1.10.1. Asset management
1.10.2. Change management
1.10.3. Recording of outages
1.10.3.1. Add to incident management procedure
1.10.3.2. KPI reporting
1.10.4. User onboarding
1.11. Cloud migration
1.11.1. Go/No Go
1.11.1.1. Alternative to public cloud
1.11.1.2. On-premise infrastructure
1.11.2. Deployment of Azure VDI
1.11.2.1. Decommissioning RDS
1.11.3. Cost management
1.12. GitLab
1.12.1. Security automation features
1.13. Jedox
1.13.1. Revised forecasting process
1.13.2. Dashboard and reporting
1.14. Salesforce/Pronto issues
1.14.1. Test APIs for improvements to Salesforce integration
1.15. Acquistions
1.15.1. Complete ICT & TCS
1.15.2. Addinsight
1.15.3. Ailytics
2. 90 days+
2.1. Project workspace
2.1.1. Split out some of the APIs
2.1.2. API design
2.2. Infrastructure
2.2.1. RHEL for Pronto coming end of life
2.2.2. Backup improvements
2.2.2.1. Upgrade Veeam
2.2.2.2. Frequency of backups
2.2.2.3. Using the cloud
2.2.3. Disaster recovery and business continuity
2.2.4. Grafana PRTG dashboard
2.2.5. Nutanix end of life
2.2.6. Containers on Nutanix
2.3. Pronto upgrade
2.3.1. Informix CDC
2.4. Teams/SharePoint Online for project documents
2.5. Business Intelligence
2.6. Security Management System
2.6.1. ISO27001 certification
3. Last 90 days
3.1. DISP and Cyber Security
3.1.1. SIEM solution optimisation
3.1.2. EDR system rollout
3.1.3. ECM - 3rd party patching
3.1.4. Intune onboarding
3.1.5. LastPass and customer password adoption
3.1.6. DISP audit
3.1.7. Polices and procedures
3.1.7.1. Identity access management
3.1.7.2. Privileged access management
3.1.7.3. Log management and monitoring
3.1.8. Legacy protocol removal
3.1.9. Unconditional MFA
3.2. SharePoint and file server archiving
3.2.1. Select solution for data archiving
3.2.2. Procure and commence implementation
3.3. Project workspace migration to SharePoint Online
3.3.1. Proof of concept with key stakeholders
3.3.2. Document generation system in production
3.3.3. Refactor APIs
3.4. Planning for Salesforce PSA and CRM
3.4.1. Salesforce CRM
3.4.2. Salesforce PSA
3.5. Salesforce communities
3.5.1. Rollout with test customers
3.6. SAGE GO
3.6.1. Complete feature parity of V1 to V2
3.6.1.1. Assets
3.6.1.2. Remote assist?
3.7. Data governance
3.7.1. Customer data cleansing
3.7.2. Implement the customer hierarchy
3.7.3. Data quality management
3.7.4. Data classification and security permissions
3.8. Process improvement
3.8.1. ITSM
3.8.1.1. Asset management
3.8.1.1.1. Investigate features for Jira and ManageEngine
3.8.1.2. Change management
3.8.1.3. Prioritisation, backlog and roadmap
3.8.1.4. Recording of outages
3.8.1.4.1. Add to incident management procedure
3.9. Enterprise architecture
3.9.1. Data mapping and architecture
3.9.2. Complete POC for CRM system
3.10. Microsoft Teams SIP
3.10.1. Cutover
3.11. Cloud migration
3.11.1. Go/No Go
3.11.1.1. Alternative to public cloud
3.11.2. Trial VDI in Azure
3.11.3. Decommission Exchange
3.11.4. Cost management
3.12. GitLab
3.12.1. Security automation features
3.13. Jedox
3.13.1. Project management
3.14. Pronto
3.14.1. GL structure change
3.14.2. Test APIs for improvements to Salesforce integration
3.15. Acquistions
3.15.1. Complete ICT & TCS
3.15.2. New acquisition