Value Proposition Canvas COMSA - Nye Veier

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Value Proposition Canvas COMSA - Nye Veier by Mind Map: Value Proposition Canvas COMSA - Nye Veier

1. Gains (characteristics of job-tasks)

1.1. colour codes

1.1.1. client mission/vision

1.1.2. performance goals acc Lillehammer municipality

1.1.3. performance goals set for this project

1.1.4. HSE goals for the Project

1.1.5. scope of work / deliverables

1.2. continuous blasting in the tunnel (min of 2 times a day)

1.2.1. storage area for explosives and other things needed for blasting (security)

1.2.1.1. permanent flow is needed

1.3. Bane Nor

1.3.1. Vegdirektoratet

1.4. Required (in scope)

1.4.1. Main Performance Goals

1.4.1.1. Cost-effective construction, and operation

1.4.1.1.1. Minimize construction and lifetime costs

1.4.1.2. Minimize greenhouse gas emissions and other external environmental stresses during the execution and warranty period

1.4.1.2.1. 5.- Reduce environmental disadvantages E6:

1.4.1.2.2. 6.- Consideration should be given to the important air and nature areas along Mjøsa and Lågen so they can be further developed and become attractive recreational areas.

1.4.1.3. what is on their mind right now?

1.4.1.4. More efficient, predictable and safer road transport

1.4.1.4.1. Maximize traffic safety and accessibility for all road user groups during the performance and warranty period.

1.4.1.4.2. Achieve the goal of a non-injury and accident-free execution and warranty period, as well as a health-promoting and fair working environment.

1.4.1.4.3. Ensure quality in contract work at all times

1.5. Not required (value adds, out of scope)

1.5.1. EXAMPLE

1.5.1.1. Gain / Value add (title)

1.5.1.1.1. Why is this an important gain / value add (Cause + Effect)

1.5.2. Further maximized traffic safety and accessibility for all road user groups during the performance and warranty period.

1.5.2.1. 1.- Better transport quality and regularity: No capacity problems in high traffic periods.

1.5.2.1.1. 3.- Reduction in the number of road accidents: No collisions.

1.5.2.2. Keep the road to Lillehammer over the Southern Tunnel Portal open.

1.5.2.2.1. To maintain North and South local traffic connected during construction and operation. Local access to Lillehammer and University will be kept open.

1.5.2.3. Keep the current Dovrebannen underpass opened during construction+operation period.

1.5.2.3.1. Local movements for pedestrians and cyclists under the current and the future E6 will be kept both during construction and operation.

1.5.3. This is an interesting value add because Norway has a shortage of farmland. impact on total project: ....

1.5.4. Further achievement of the goal of a non-injury and accident-free execution and warranty period, as well as a health-promoting and fair working environment.

1.5.4.1. 3.- Reduction in the number of road accidents: No collisions.

1.5.4.1.1. test

1.5.5. Further minimized greenhouse gas emissions and other external environmental stresses during the execution and warranty period

1.5.5.1. Make something more out of the area after the old road is gone.

1.5.5.1.1. walking trail

1.5.5.1.2. farmers land

1.5.5.1.3. Better use of soil - sorting of all mases. Use of mases localy

1.5.5.2. wood bridge

1.5.5.2.1. This is an interesting value add because .......

1.5.5.2.2. Sagåa bridge can be done in wood. It will be good to ask an offer to Norwegian Producer.(moelven) Also the other bridge can be evaluate do be done in a mix solution wood and concrete.

1.5.5.3. Use 400 V luminaires with dimming.

1.5.5.4. geothermal energy

1.5.5.4.1. Incorporate solar panels in noise walls / technical buildings

1.5.6. Further minimized construction and liftetime cost

1.5.6.1. Modify the guardrail support in Nordhove and Ensbymoen bridges to avoid the need of a special formwork.

1.5.6.1.1. include in K1 doc

1.5.6.2. We will use tunnel intelligent maintenance technologies as it increases service period and reduces tunnel operating costs.

1.5.6.3. permeable asphalt layer? green tunnel tech?

1.5.6.4. heating cables in entrance tunnels to produce snow melting

1.5.6.5. concrete for tunnel lining and bridges with longer design life that will lead to lower lifetime cost

1.5.6.5.1. investigate clients expectation of life time (read tender docs)

1.5.6.5.2. what will be the business case? what is ROI?

1.5.7. Further ensured quality in contract work at all times

1.5.7.1. Implement new software

1.5.7.1.1. To implant the Infra Kit BIM model as VDC Methodology in order to assure the Earthworks control.

1.5.7.1.2. To implant a “BIM Table”, which allows the access both to the 4D Model and a complete link between software’s and control applications. Device developed by R+D+I Department of COMSA and sold to other construction companies.

1.5.7.1.3. Apple Synchro software for Tablet, for 4D BIM integration allows production integration on site and the inmmediate knowledge of project progress.

1.5.7.2. Working with NGI - Norges Geotekniske Institutt;

1.5.7.3. We will putt TV screen to share information with people about the project in live mode. Could we also have a website?

1.5.7.4. New Geographic Information System software

1.6. Threat to minimizing greenhouse gas emissions and other external environmental stresses during the execution and warranty period

1.6.1. Risk assessment and identification of problem areas early in the project, with local authorities, Nye Veier and cable owners. Establish contracts regarding cost sharing and execution schedule.

1.6.2. There is uncertainty about the rock quality.

1.7. Road Design

2. Products and Services

2.1. traffic management

2.2. tunnel road structures

2.2.1. Past and current (Sweden) experience

2.2.2. no experience in Norway

2.2.2.1. what is the logic we can use to convince the client we can build tunnels in norway

2.2.2.1.1. Several past works with tunnel management challenges and achievements in urban areas and doubled existing roads to highways

2.3. Reference Cedinsa, Motorway C-25: Santa Coloma de Farners - Caldes de Malavella

2.3.1. Over-all length

2.3.1.1. 17.3 km motorway

2.3.2. Motorway doubling:

2.3.2.1. 15.68 km

2.3.3. New 4-lane Motorway:

2.3.3.1. 1.6 km

2.3.4. Tunnel:

2.3.4.1. Drill&blast:

2.3.4.2. 417.37 m

2.3.4.3. Cut&Cover:

2.3.4.3.1. 39.15 m

2.3.4.4. length

2.3.4.4.1. 458.52 m

2.3.5. Viaducts:

2.3.5.1. 5 (224 m; 174 m; 199 m; 232 m; 393 m)

2.3.6. Overpasses:

2.3.6.1. 10

2.3.7. Underpasses:

2.3.7.1. 14

2.3.8. Intersections:

2.3.8.1. 6

2.3.9. Contract:

2.3.9.1. Final Contract Value

2.3.9.1.1. 72.3 M Euro (702.8 M SEK)

2.3.9.2. Construction Time

2.3.9.2.1. 18th September 2009 – 24th July 2013

2.3.9.3. Contract Type

2.3.9.3.1. Design & Build

2.4. infrastructure design

2.5. Reference Projects

2.5.1. Reference Cedinsa, Conversion of C-17 motorway, section Centelles-Vic-Ripoll

2.5.1.1. Over-all lenght

2.5.1.1.1. 23 km motorway

2.5.1.2. Motorway doubling

2.5.1.2.1. 18 km

2.5.1.3. New 4-lane Motorway

2.5.1.3.1. 8 km

2.5.1.4. Tunnels

2.5.1.4.1. 8 new tunnels: 284+236+320+795+475+583+657+880 m.

2.5.1.5. Viaducts

2.5.1.5.1. 293 m. Metal structure deck+compression layer

2.5.1.6. Overpasses

2.5.1.7. Underpasses

2.5.1.7.1. 4 with prestressed U Beams, 3 on site concrete slab deck

2.5.1.7.2. 13 with double T Beams

2.5.1.8. Intersections

2.5.1.8.1. Construction Time:

2.5.1.9. Contract:

2.5.1.9.1. Final Contract Value:

2.5.1.9.2. Contract Type:

2.5.2. COMSA has developed and optimized BiGEO technology, the low-cost renewable Building-integrated Geothermal systems

2.5.3. Reference Ministry of Public Works and Transport. Atlantic High-Speed Corridor, section Soutomaior - Vilaboa

2.5.3.1. Over-all lenght

2.5.3.1.1. 2.5 km motorway

2.5.3.2. Tunnel

2.5.3.2.1. Drill&Blast

2.5.3.2.2. False Tunnel

2.5.3.2.3. Cut&Cover

2.5.3.3. Viaducts

2.5.3.3.1. 58 m. U-Beam+ 120 m. metal viaduct

2.5.3.4. Overpasses

2.5.3.4.1. 1

2.5.3.5. Underpasses

2.5.3.5.1. 2

2.6. landschaping design

2.7. construction of roads

2.7.1. we build roads fast?

2.7.1.1. 3 projects by Knut

2.7.1.2. is it cheaper when we build fast?

2.7.1.2.1. where is the proof?

2.7.1.3. doubling part, time matters to minize risks

2.8. preservation of biodiversity

2.8.1. Comsa has developed some projects for the preservation of the biodiversity. Some of them could be applied on E6. COMSA Corporación posted on LinkedIn

2.8.2. Protection of birds in power lines

2.8.3. Rescue and relocation of endangered species

2.8.4. Barriers for birds protection

2.9. project finished 20 months in advance

2.9.1. Comsa has participate in the renovation works of Chirajara-Fundadores section at Bogotá-Villavicencio corridor, including the construction of a tunnel of 1.960 meters, 14 bridges, 3 pedestrian bridges and 7.4 km of road. Works have been finished 20 months in advance. COMSA Corporación posted on LinkedIn

2.10. performance regarding environmental topics

2.10.1. Geothermal energy

2.10.1.1. Comsa has applied geothermal energy in a School in Sant Cugat

2.10.1.2. And in an office building in Barcelona, considered the most sustainable rental offices in the World according to LEED PLATINUM certification

2.10.2. water reuse

2.10.2.1. In the Amagá Tunnel in Colombia, 606,097 m3 of water has been reused for machinery cooling and sanitary use in the work site thanks to an osmosis treatment executed on-site

2.10.3. reuse old batteries

2.10.3.1. Comsa has participate in a pilot test to reuse old batteries of electric cars to light Tirant lo Blanc library in Montgat. Maybe it could be used in E6 to light the tunnel, tunnel portals or light signals. COMSA Corporación posted on LinkedIn

2.10.4. energetic efficiency measures

3. Tunnel portal will be shorter and reinforcement measures have been taken in consideration to assure current road stability.

4. We have applied this approach in x projects in the past x years. The results were: ...

5. Client characteristics

5.1. Jobs - Tasks (What)

5.1.1. Planning, building and operating main highways

5.1.1.1. Parcels in scope:

5.1.1.1.1. Parcel 7: Parcel Boundary Storhove to Northern Tunnel Portal. New 4 lane E6+ fast changing lanes in Storhove crossing in coordination with Roterud-Storhove contractor.

5.1.1.1.2. Parcel 8: Road from Tunnel Portal Ødegården-Hunderfossen (Tunnel-Ensby-Midtskog-Hunderfossen). New 4 lane E6.

5.1.1.1.3. Parcel 9: Road from Hunderfossen to Øyer. Extension E6 to the new width (1.5 km)

5.1.2. Linking housing and labour market regions

5.1.2.1. 7.- When developing E6 must also be given to help improve the g / s connections between residential areas and the center.

5.1.2.2. 4.- Planning the new E6 coordinated with ATP process and should be adapted to a desired urban development of Lillehammer.

5.1.3. Strengthen business competitiveness

5.1.4. timeline of the project: xxxx

5.1.4.1. is time important to NV?

5.1.5. design: pretty straight forward

5.1.6. main constraint = environmental constraint .carry material to disposal area. restrictions to excavating material. difficult regulation

5.1.7. traffic management: tricky and complex (a lot of traffic in winter season = oneven). crossing of the railway (requires good planning). transport in summer is higher than in winter

5.1.8. Nye Veier poses high demands to our vendors under Health, Safety and Environment (HSE), as well as seriousness and quality. Contractors most, among other things, have plans and systems to safeguard the external environment, and Nye Veier has ambitious targets to reduce greenhouse gas emissions associated with our projects. Nye Veier is concerned with the early involvement of the overall contractor to increase community and road benefits.

5.1.9. technically not a complex project

5.1.10. challenge: Norwegian regulations / restrictions

5.1.10.1. solution: involve all stakeholders/parties ASAP

5.1.11. public communication is key!!

5.2. Environment

5.2.1. stakeholders

5.2.1.1. municipalities and other entities

5.2.1.1.1. storhove

5.2.1.2. Statens vegvesen

5.2.1.3. owner electrical network

5.2.1.4. province

5.2.1.4.1. Innlandet

5.2.2. type of industry

5.2.3. culture

6. PI (performance indicators)

7. Client Profile EXTERNAL

7.1. Pains (External Risks)

7.1.1. EXAMPLE

7.1.1.1. Risk/pain (title)

7.1.1.1.1. Why is this an important external risk (Cause + Effect)

7.1.2. Threat to achieving the goal of a non-injury and accident-free execution and warranty period, as well as a health-promoting and fair working environment.

7.1.2.1. 3.- Reduction in the number of road accidents: Collisions.

7.1.2.2. Threat to maximizing traffic safety and accessibility for all road user groups during the performance and warranty period.

7.1.2.2.1. 1.- Better transport quality and regularity: Capacity problems in high traffic periods.

7.1.2.2.2. flooding

7.1.2.2.3. Lack of zoning plan

7.1.2.3. bad reputation due to social dumping issues

7.1.3. 2.- E6 not included in a functional road system at Lillehammer.

7.1.4. Threat to minimizing construction and lifetime costs

7.1.4.1. municipalities have not been involved (enough or not on the right grounds/data) from day 1. this will lead to delay, misperception, wrong expectations etc

7.1.4.1.1. There is a risk the zoning plans will not be approved without changes

7.1.4.2. Local enviromental restrictions

7.1.4.3. 3. parties - Bane Nor

7.1.4.4. Poor chemistry can lead to a difficult collaboration climate and an inefficient process.

7.1.4.4.1. measure: have a good process to align teams and expectations

7.1.4.5. geological conditions are uncertain

7.1.4.5.1. there is not enough data in the geological report in the tender docs. before execution design we will carry out a survey on new geological condition info. we will identify the impact of the new info and change our plan. RESPONSE TIME IS KEY

7.1.4.5.2. what is the impact on the cost for us (on client side they have unit price)?

7.1.5. Chemistry between key personnel at contractor, client and other involved parties.

7.1.6. Threat to ensuring quality in contract work at all times

7.1.6.1. INTERNAL RISK:a risk there will be more vibrations than anticipated when blasting the tunnel

7.1.6.1.1. Auscultation of deformation control and use of seismographs

7.1.6.1.2. Orica proposed the use of the eDev™ II Electronic Blasting System combined with Orica’s SHOTPlus™ T software for design, modelling and vibration analysis

7.1.6.2. Risk regarding expertise on Ny-veier side. Who is assuring that they have expertise on their side? Pm design team ext...

8. Value Proposition INTERNAL

8.1. Vendor characteristics

8.2. Gain Creators

8.2.1. Required (in scope)

8.2.1.1. EXAMPLE

8.2.1.1.1. Claim related to project goal

8.2.1.2. Maximize traffic safety and accessibility for all road user groups during the performance and warranty period.

8.2.1.2.1. KPI = Maximum X % delay time passing the site. Keep X% of all roads open at all time

8.2.1.2.2. All goals related

8.2.1.3. Realisation of a non-injury and accident-free execution and warranty period, as well as a health-promoting and fair working environment.

8.2.1.3.1. non-injury

8.2.1.3.2. accident-free

8.2.1.3.3. health promoting

8.2.1.3.4. fair working environment

8.2.1.3.5. In order to reduce the pollution produced due the use of explosive material we will use pre-cutting in blasting operations

8.2.1.3.6. We will achieve a M1 value of 0 and M2<5 (ZERO INCIDENTS WITH POURED WATER DURING THE WHOLE PROJECT)

8.2.1.3.7. cast in-situ tunnel lining

8.2.1.3.8. What similar complex (multidisciplinary / railroad) projects have Comsa done in the past? what was the performance on the different subjects?

8.2.1.4. Contractor will arrange for Ceequal course. Contractor will arrange for an CEEQUAL introduction course and Assessor course inviting the client before execution of work. Contractor will have one certified ceequal assessor following up both the design phase and the construction phase ensuring implementation of the scheme in the organization of the whole project organization. One extra ceequal assessor will be available in the mobilization and procurement situation to assure fulfilling all documentation requirements.

8.2.1.4.1. Say something more about how we are going to implement CEEQUAL. For discussion.

8.2.1.5. Minimized greenhouse gas emissions and other external environmental stresses during the execution and warranty period

8.2.1.5.1. We aim for a CEEQUAL «very good» Whole Project Award.

8.2.1.5.2. greenhouse gas emissions

8.2.1.5.3. other external environmental stresses during execution and warranty period

8.2.1.5.4. KPI: M1=0...

8.2.1.6. Minimized construction and lifetime costs

8.2.1.6.1. egen resurss som følger opp vedliekhold / own resource that follows up maintenance

8.2.1.6.2. BIM in construction

8.2.1.6.3. tunnel

8.2.1.6.4. road

8.2.1.6.5. Preassembly (in factory) of steelwork of piles ..

8.2.1.6.6. Our approach (CSF's) to realising the KPI:

8.2.1.7. Ensure quality in contract work at all times

8.2.1.7.1. Our approach (CSF's) to realising the KPI:

8.2.1.7.2. BIM in construction

8.2.2. Not required (not in scope/value add)

8.2.2.1. EXAMPLE

8.2.2.1.1. Gain / Value add (title)

8.2.2.1.2. Extra contribution to claim Maximize traffic safety and accessibility for all road user groups during the performance and warranty period.

8.2.2.2. Extra contribution to to claim Realisation of a non-injury and accident-free execution and warranty period, as well as a health-promoting and fair working environment.

8.2.2.2.1. Agreement with helth service

8.2.2.3. Extra contribution to claim Minimized greenhouse gas emissions and other external environmental stresses during the execution and warranty period

8.2.2.4. Extra contribution to claim Minimized construction and lifetime costs

8.2.2.4.1. We will use tunnel intelligent maintenance technologies as it increases service period and reduces tunnel operating costs.

8.2.2.5. Extra contribution to claim Ensure quality in contract work at all times

8.3. Pain Relievers

8.3.1. EXAMPLE

8.3.1.1. Mitigating Risk (title)

8.3.1.1.1. Risk Mitigating Measures (activity + effect)

8.3.2. huge traffic, cars take 2 to 3 secs to start

8.3.2.1. digital information / app or website providing the information of the situation

8.3.2.1.1. used in every city / it is used in normal traffic

8.3.3. Øyer kommune will not approve the P9 zoning plan due to different opinion than nye veier on solution/road standard

8.3.3.1. measures: early involvement.....

8.3.3.1.1. we have executed x projects in this area and for this municipality (xxx). we know the people and what is important to them. differences between client and municipality are identified easily by us. leading to xxxxx

9. Trigger questions Gains & Gain creators

9.1. Gains

9.1.1. 1. Which savings would make your customers happy? Which savings in terms of time, money, and effort would they value?

9.1.2. 2. What quality levels do they expect, and what would they wish for more or less of?

9.1.3. 3. How do current value propositions delight your customers? Which specific features do they enjoy? What performance and quality do they expect?

9.1.4. 4. What would make your customers’ jobs or lives easier? Could there be a flatter learning curve, more services, or lower costs of ownership?

9.1.5. 5. What positive social consequences do your customers desire? What makes them look good? What increases their power or their status?

9.1.6. 6. What are customers looking for most? Are they searching for good design, guarantees, specific or more features?

9.1.7. 7. What do customers dream about? What do they aspire to achieve, or what would be a big relief to them?

9.1.8. 8. How do your customers measure success and failure? How do they gauge performance or cost?

9.1.9. 9. What would increase your customers’ likelihood of adopting a value proposition? Do they desire lower cost, less investment, lower risk, or better quality?

9.1.10. 10. Think of expected, desired and unexpected gains

9.2. Gain creators

9.2.1. 1. ... create savings that please your customers? In terms of time, money, and effort.

9.2.2. 2. ... produce outcomes your customers expect or that exceed their expectations? By offering quality levels, more of something, or less of something.

9.2.3. 3. ... outperform current value propositions and delight your customers? Regarding specific features, performance, or quality.

9.2.4. 4. ... make your customers’ work or life easier? Via better usability, accessibility, more services, or lower cost of ownership.

9.2.5. 5. ... create positive social consequences? By making them look good or producing an increase in power or status.

9.2.6. 6. ... do something specific that customers are looking for? In terms of good design, guarantees, or specific or more features.

9.2.7. 7. ... fulfill a desire customers dream about? By helping them achieve their aspirations or getting relief from a hardship?

9.2.8. 8. ... produce positive outcomes matching your customers’ success and failure criteria? In terms of better performance or lower cost.

9.2.9. 9. ... help make adoption easier? Through lower cost, fewer investments, lower risk, better quality, improved performance, or better design.

9.3. Trigger questions

10. Trigger questions Client Characteristics

10.1. Client characteristics

10.1.1. 1. What is the one thing that your customer couldn’t live without accomplishing? What are the stepping stones that could help your customer achieve this key job?

10.1.2. 2. What are the different contexts that your customers might be in? How do their activities and goals change depending on these different contexts?

10.1.2.1. organisation

10.1.2.1.1. internal

10.1.2.1.2. external

10.1.2.1.3. actual politics

10.1.3. 3. What does your customer need to accomplish that involves interaction with others?

10.1.4. 4. What tasks are your customers trying to perform in their work or personal life? What functional problems are your customers trying to solve?

10.1.5. 5. Are there problems that you think customers have that they may not even be aware of?

10.1.6. 6. What emotional needs are your customers trying to satisfy? What jobs, if completed, would give the user a sense of self-satisfaction?

10.1.7. 7. How does your customer want to be perceived by others? What can your customer do to help themselves be perceived this way?

10.1.8. 8. How does your customer want to feel? What does your customer need to do to feel this way?

10.1.9. 9. Track your customer’s interaction with a product or service throughout its lifespan. What supporting jobs surface throughout this life cycle? Does the user switch roles throughout this process?

11. Trigger questions Pains & Pain relievers

11.1. Pains

11.1.1. 1. How do your customers define too costly? Takes a lot of time, costs too much money, or requires substantial efforts?

11.1.1.1. land sliding and avalanches

11.1.2. 2. What makes your customers feel bad? What are their frustrations, annoyances, or things that give them a headache?

11.1.3. 3. How are current value propositions under performing for your customers? Which features are they missing? Are there performance issues that annoy them or malfunctions they cite?

11.1.4. 4. What are the main difficulties and challenges your customers encounter? Do they understand how things work, have difficulties getting certain things done, or resist particular jobs for specific reasons?

11.1.5. 5. What negative social consequences do your customers encounter or fear? Are they afraid of a loss of face, power, trust, or status?

11.1.6. 6. What risks do your customers fear? Are they afraid of financial, social, or technical risks, or are they asking themselves what could go wrong?

11.1.7. 7. What’s keeping your customers awake at night? What are their big issues, concerns, and worries?

11.1.8. 8. What common mistakes do your customers make? Are they using a solution the wrong way?

11.1.9. 9. What barriers are keeping your customers from adopting a value proposition? Are there upfront investment costs, a steep learning curve, or other obstacles preventing adoption?

11.2. Pain relievers

11.2.1. 1. ... produce savings? In terms of time, money, or efforts.

11.2.2. 2. ... make your customers feel better? By killing frustrations, annoyances, and other things that give customers a headache.

11.2.3. 3. ... fix under-performing solutions? By introducing new features, better performance, or enhanced quality.

11.2.4. 4. ... put an end to difficulties and challenges your customers encounter? By making things easier or eliminating obstacles.

11.2.5. 5. ... wipe out negative social consequences your customers encounter or fear? In terms of loss of face or lost power, trust, or status.

11.2.6. 6. ... eliminate risks your customers fear? In terms of financial, social, techni- cal risks, or things that could potentially go wrong.

11.2.7. 7. ... help your customers better sleep at night? By addressing significant issues, diminishing concerns, or eliminating worries.

11.2.8. 8. ... limit or eradicate common mistakes customers make? By helping them use a solution the right way.

11.2.9. 9. ... eliminate barriers that are keeping your customer from adopting value propositions? Introducing lower or no upfront investment costs, a flatter learning curve, or eliminating other obstacles preventing adoption.

12. Assessment questions

12.1. K1

12.1.1. S:Does the claims contribute to the realization of the contract work?

12.1.2. M: Is the claim substantiated with dominant information?

12.1.3. A: Is the claim ambitious?

12.1.4. T: Is the claim timebound?

12.1.5. R: Is the claim realistic and does it meet overall project goals?

12.2. K2

12.3. K3

13. MINDMAP ICONS

13.1. EXPERTISE ICONS

13.1.1. roads

13.1.2. design

13.1.3. tunnel

13.1.4. bridges / viaducts

13.1.5. project management

13.1.6. best value

13.2. TEAM MEMBER ICONS

13.2.1. COMSA

13.2.1.1. Johannes

13.2.1.2. Alfredo

13.2.1.3. Sara

13.2.1.4. THOR STENERSEN

13.2.1.4.1. Thor

13.2.2. Dimitris [design manager]

13.2.3. BG

13.2.3.1. Knut

13.2.3.2. OMNES consult

13.2.3.2.1. Hans Olav

13.2.4. WSP

13.2.4.1. Karin

13.2.4.2. Petter

13.2.4.3. Bente [environmental manager]

13.2.4.4. Dag [HSE manager]

13.2.4.5. Arnhild [planning manager]

13.2.5. SWS

13.2.5.1. Federico

13.2.5.2. Karla

13.2.5.3. Carlo [geologist]

13.2.5.4. Andrea [geotechnician]

13.2.6. KRK

13.2.6.1. OZGUN

13.2.6.1.1. Levent

13.2.6.2. SONERTM

13.2.6.2.1. Engin

13.2.7. BVEA

13.2.7.1. Niels

13.2.7.2. Anneke

13.3. WORKSHOP GROUPS

13.3.1. group 1

13.3.1.1. Alfredo

13.3.1.2. Knut

13.3.1.3. Hans Olav

13.3.2. group 2

13.3.2.1. Levent

13.3.2.2. Federico

13.3.2.3. Engin

13.3.3. group 3

13.3.3.1. Sara

13.3.3.2. Karla

13.3.3.3. Karin

13.3.3.3.1. Petter

13.3.3.4. Johannes

13.4. OTHER ICONS used in mind map

13.4.1. person accountable for collecting metrics within their company

13.4.2. key staff member

13.4.3. idea will short list

13.4.3.1. tickets to heaven: Norwegian researchers versus Spanish researchers. Norwegian researchers have access to 9.000 GP's (GP knows patients personally). Strength: access to patient through GP.

13.4.4. idea will not short list

13.4.4.1. tickets to ride: to bake bread we need an oven, baking pan, yeast, salt, water and flour

13.4.5. innovative measure: collect metrics from producing company on innovative performance

13.4.6. important characteristic of the project