CHAPTER 7: Principles of Conversation

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CHAPTER 7: Principles of Conversation by Mind Map: CHAPTER 7: Principles of Conversation

1. CONVERSATION PROCESS

2. PRINCIPLE OF TURN-TAKING

2.1. conversational turns; changing speaker or listener role

2.2. 1. speaker cues - turn-maintaining cues, turn-yielding cues

2.3. 2. listener cues - turn requesting cues, turn denying cues

2.4. 3. back-channeling cues

2.4.1. i. to indicate agreement and disagreement

2.4.2. ii. to indicate degree of involvement

2.4.3. iii. to pack the speaker

2.4.4. iv. to ask for clarification

3. PRINCIPLE OF DIALOGUE

3.1. dialogue-two ways interaction; each person both speakers/listener; sender/receiver

3.2. monolugue- one person speaks the other listens

4. PRINCIPLE OF COOPERATION

4.1. i. maxim of quantity

4.2. ii. maxim quality

4.3. iii. maxim of relation

4.4. iv. maxim of manner

5. 5. closing ( opposite the first step - Goodbye )

6. 4. feedback ( reverse of second step )

7. 3. business ( substance or focus of the conersation )

8. 2. feedforward ( gives another person general idea of the conversation focus )

9. 1.opening ( use greeting, phatic communication)