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OS Shop by Mind Map: OS Shop

1. OS SALES TEAM - SG/JC/YT/JOSH

1.1. Agree what brands they wish to approach for the shop and those they do not want.

1.2. Provide guidelines of the process for the 3rd party retailers.

1.3. Provide OS Shop team with a clear guide to the service

1.4. Once a brand has agreed in principle, pass the lead to TD

2. LOGISTICS PP & TEAM

2.1. Assist wirh the on-boarding into Shopify of each brand.

2.2. Daily monitoring of third party orders

2.3. Assist accounts with monthly reconciliation statements

2.4. Uploading assistance with brands with no API

2.5. Customer Service for the Shop

3. TECHNICAL TEAM -10Y / TD

3.1. Website Layout & Design Stage 1 - 10Y/TD

3.1.1. Designs Concept to be approved by MJE/GH

3.2. Development - 10 Yetis / TD

3.3. SEO Structure & Strategy work - 10Y/TD

3.4. Link building campaign - 10Y/TD

3.5. Onboarding of Selkie products - 10Y/TD

3.6. Testing

3.7. UAT

3.8. Go Live

4. SHOP SALES TEAM TD/ANOTHER

4.1. Lead passed from OS Team

4.2. Initial contact with 3rd party.

4.3. Send over deck for onboarding

4.3.1. Progress to SLA agreement

4.4. Onboard brand - 10Y/TD

5. FINANCIAL - YSL

5.1. Setting up of the company and financials

5.2. Write a process for payment information and fees for the 3rd party sellers

5.3. Assist 10Y/TD with the payment gateway set-up

5.4. SLA and contracts to be set-up

5.5. Monthly reconciliation on the brands and issuing payments and refunds etc