We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at...

Get Started. It's Free
or sign up with your email address
We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA by Mind Map: We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA

1. Analysis

1.1. internal

1.1.1. Strategy

1.1.1.1. A strategy to maintain higher leadership and differentitation from industry competition

1.1.1.2. Prepare the product diligently to draw out quality

1.2. external

1.2.1. Economic

1.2.1.1. GDP

1.2.1.2. Unemployment rate

1.2.1.3. Inflation

1.2.1.4. Interest rate

1.2.2. Politic

1.2.2.1. Tax

1.2.2.2. Policy

1.2.2.3. Government Support

1.2.2.4. Stability

1.2.3. Social

1.2.3.1. Social trend in education

1.2.3.2. Social patern and consumer behaviour

1.2.3.3. Social patern and changing consumer need

1.2.3.4. Social patern make company more consumer centric

1.2.4. Environtment

1.2.4.1. Improve customer relation

1.2.4.2. Sustainability

1.2.4.3. Environtment stability and business standard

1.2.4.4. Enivornment budget allocation

1.2.4.5. Business growth

1.2.5. Legal

1.2.5.1. Labor law

1.2.5.2. Discrimination law

1.2.5.3. Health law

1.2.5.4. Savety law

1.3. Five porter force

1.3.1. Buyer power

1.3.1.1. Ensure risk agains high buyer power

1.3.1.2. retail product differentiation

1.3.2. Thread of subtition product

1.3.2.1. Subtitute and product benefit

1.3.2.2. Subtitute form

1.3.2.3. Switching cost

1.3.2.4. Subtitute consumer behaviour

1.3.3. Rivalry among existing firms

1.3.3.1. High business cost

1.3.3.2. Brand management

1.3.3.3. Fragmantation

1.3.4. Bargaining power

1.3.4.1. Supply power

1.3.4.2. Supply quality

1.3.4.3. Independent Supplier

1.3.5. Threads of new entrans

1.3.5.1. Market and industry share

1.3.5.2. High entry

1.3.5.3. Capability of firms in industry

2. Problem

2.1. Only 10 until 20 percent of employee company are use sharepoint project system to share their knowledge

2.2. Critical issues

2.2.1. Undifined procedure

2.2.2. Undifined standard

2.2.3. Lack of senior

2.2.4. Employee dont understand

2.2.5. Unnecessary support tools

3. Recomendation

3.1. Develop marketing tactics

3.2. Adapt to different cultural aspect of different market

3.3. Expand into new region