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City Tourism by Mind Map: City Tourism

1. Stakeholders

1.1. Local residents

1.1.1. Students

1.1.2. People working in Deventer

1.1.3. People living in Deventer

1.1.4. Retired people

1.1.5. Entrepreneurs

1.1.6. Expats

1.2. Policy Makers

1.2.1. Government

1.2.2. Local Authoritites

1.2.3. UN

1.2.4. UNWTO

1.3. NGO'S

1.3.1. Foundations NetSib

1.3.2. Associations AITO

1.3.3. Other NGOs OWHC

1.4. Media

1.4.1. TV

1.4.2. Radio

1.4.3. Internet Social Media Influencers

1.4.4. Magazines

1.4.5. Newspapers

1.4.6. Books

1.5. Tourist

1.5.1. Domestic tourists Organized Mass tourists Individual mass tourists Explorer Drifter

1.5.2. Inbound tourists Organized Mass tourists Individual mass tourist Explorer Drifter

1.6. Industry

1.6.1. Accommodation hotels Postillion Hotel Deventer resorts EuroParcs Apartments Hostels Hostel Deventer AirBnB Campingsite stadscamping

1.6.2. Food&Beverage Bars De Bisschop Deventer Restaurants Bella Roma Cafés San Tropez Snackbars T'pleintje

1.6.3. Employees Suppliers

1.6.4. Travel Agencies and Tour Operators TUI

1.6.5. Transport bus companies conexxion qbuzz veolia transport taxi companies uber car rental companies train companies NS bike rentals swapfiets

1.6.6. Marketing and advertising agencies DMO DMC VVV

1.6.7. Retail Boutique Shops Supermarkets Malls and Shopping Centers Department Stores Chain Stores Online Retailing Souvenir Shops Flower Shop Weekmarkt op de Brink

2. Responsibilities

2.1. Industry

2.1.1. providing more employment

2.1.2. boosting the revenue of an economy

2.1.3. supporting cultural exchange

2.1.4. preservation of local culture and tradition

2.1.5. pressure of tourism on the destination

2.1.6. positive image of the destination

2.1.7. preservation of nature

2.2. Policy Makers

2.2.1. Managing and controlling tourism

2.2.2. To create livable cities and communities

2.2.3. Destination Promotion

2.2.4. Destination Management

2.2.5. Providing legislations, guidelines, regulations, measures and restrictions

2.2.6. Controlling Tourism

2.2.7. Constructing Infrastructure

2.2.8. Facilitating public Educate locals Enable local people to benefit from tourism

2.2.9. Protecting natural rights

2.2.10. Supporting Tourism Development

2.2.11. Supporting festivals and events

2.2.12. Creating safety

2.2.13. Creating livable cities and communities

2.2.14. Protecting interests of other stakeholders

2.3. Contribute to a more responsible tourism

2.3.1. Engaging visitors to a more sustainable tourism

2.4. environmental awareness

2.5. Create sustainable cities and communities

2.6. Tourists

2.6.1. Responsible consumption

2.6.2. Adapt to local lifestyle intercultural sensitivity resepect cultural customs, norms, rules

2.6.3. Purchase decisions sustainability money flow transportation working conditions

2.6.4. Environmental protection no pollution avoid CO2 emissions

2.7. Local Residents

2.7.1. Change locals and tourists behaviour Intercultural sensitivity

2.7.2. Contribute to a more sustainable & responsible tourism Environmental awareness Responsible Consumption

2.8. NGOs

2.8.1. Build partnerships

2.8.2. Manage philanthropic resources

2.8.3. Serve as an ambassador

2.8.4. Build strong board

2.8.5. Be faithful to mission

2.8.6. Hold regular membership meetings Keep supporters informed and motivated

2.8.7. Assist members Represent members

2.8.8. Address human needs

2.8.9. Provide goods and services

2.8.10. Create awareness

2.9. Media

2.9.1. Provide accurate information

2.9.2. Access to resources

2.9.3. Research information

2.9.4. Create awareness

2.9.5. Transparency

2.9.6. Stimulate debate

2.9.7. Criticize

2.9.8. Transmit culture

2.9.9. Entertain

2.9.10. Educate

3. Impacts

3.1. Environmental Impact

3.1.1. DIRECT loss of open space overcrowding improvement of the area's appearance effects on landscape Traffic Noise Pollution

3.1.2. INDIRECT environmental protection and conservation raising awareness on environmental protection Reinforcing preservation of heritage and tradition ecotourism and sustainable tourism Preservation of historical buildings and monuments Disturbance of flora due to exploitation of trails and roads

3.2. Socio-Cultural Impact

3.2.1. DIRECT small carrying capacity Increased crime and prostitution Increase in anti-social behavior Excessive drug use or drinking Decrease in safety Promotes cultural exchange Improves quality of life Overtourism

3.2.2. INDIRECT Lack of respect from tourists Negative image A better quality of life for all members of society Preservation of local customs and heritage Increases recreational and leisure activities for residents Unwanted lifestyle changes

3.3. Economic Impact

3.3.1. DIRECT Growth in income Seasonal unemployment Employment Opportunities Increase in cost of goods and services Increase in local economy Increase in the living standard of people Increase in price of land and housing Increased potential for imported labour New business opportunities

3.3.2. INDIRECT Economic development combined with sustainable practices making an economic growth Development of infrastructure and facilities Increases the range of shops and services Increases the quality of public spaces and shops

3.4. Political Impact

3.4.1. DIRECT New regulations have to be introduced Rise in terrorism

3.4.2. INDIRECT Business practices with low impact tourism is used as a means of establishing international acceptability

4. Money Flow

4.1. From Local Residents

4.1.1. Living costs Accommodations

4.1.2. Food&Beverage

4.1.3. Tickets Events Activities

4.1.4. Parking

4.1.5. Public transport

4.2. From NGO's

4.2.1. Donations

4.2.2. Membership dues

4.2.3. Grants

4.2.4. Funds

4.2.5. Charity

4.2.6. Government funds

4.2.7. The sell of goods and services

4.3. From Tourists

4.3.1. Food&Beverage

4.3.2. Accommodation Overnight stay

4.3.3. Tickets Museums Galleries Festivals Concerts

4.3.4. Parking

4.3.5. Organised Tours

4.3.6. Souvenirs Shops

4.3.7. Nightclubs

4.3.8. Transport