Leased Line Services
by pavan donkada
1. Additional Features
1.1. System supports Time dependent band width
1.2. System supports Multiple tariffs in one quote, Multiple quotes for one customer
1.3. Proactive Maintenance
1.4. Bandwidth management as per demand
1.5. Alternate Routing
1.6. Generation of periodic performance reports
2. Bulk Orders
2.1. System support bulk Order generation, cancellation, bulk approval and rejection
3. Safe Custody
3.1. System support to disconnect the circuit and stop the circuit billing for some time
4. During End to End Disconnect and Reconnection Order flow
4.1. Disconnection order goes to retention as per disconnection reason.
4.2. In certain period of time system support to reconnect
5. During End to End New,Modify and Shift flow
5.1. CSR sends quotation to customer by email. Customer will negotiate.
5.2. CSR will enter date of acceptance (DOA) in CRM
5.3. Commercial officer audits the changed attributes list and quote items. If construction is possible CO will change and submit order
5.4. P2P circuit can be converted to ILL or MPLS
5.5. Choose End A or End B for shift and feasibility check required
6. Types of services
6.1. P2P Leased circuit, International P2P LC, P2P CDMA LC,Internet LC,MPLS VPN LC,MPLS CDMA LC,MPLS VSAT LC,Multi cast MPLS VPN,MPLS VPN,International MPLS VPN,Leased Dark fiber,Backup circuit,P2P LC across state,WIFI plans
7. Tariff Management
7.1. Enumeration tariff distance = 4 Km
7.2. Interval Tariff
7.3. Confidential Tariff only applicable for Internet and MPLS circuit
8. Quotation Generation
8.1. Depends on different calculation factors
8.1.1. Category, Distance, Bandwidth and MLLN Flag etc
8.1.2. Lead A, Lead B and Channel distance
8.2. Negotiation can be applied by direct percentage or by adding MOU
8.2.1. Max percentage discount upto 50%
8.2.2. MOU can be added, Updated, Extended and Deleted