How does operation management help Microsoft meet production demands? Mind map 2
Mind map for only a few chapters of Operation Management
1. Inventory management
1.1. MRP: material requirement planning
1.1.1. Right part at right time
1.1.2. Solid timeline
1.1.3. Certain ordering policies for different components
1.2. Bill of materials
1.2.1. need to know what components are needed
1.2.1.1. Level codes
1.3. MPS Master Production Schedule
1.3.1. What and when will we make(can be broken down to every component
1.4. MRP Inventory Record
1.4.1. Individual one for each item
1.4.2. Shows lead time and order dates
1.4.3. Requirements and oh hand inventories
2. Lean Production processes
2.1. Heijunka- leveling production=eliminates inconsistent flow
2.1.1. Kanbans-instructions to produce a component
2.1.2. Takt-time-production rhythm
2.1.3. Pull system-product moves when customer needs it
2.2. Just in time JIT
2.2.1. Parts arriving when prior are depeleted
2.3. Look at the 7 wastes an try to eliminate them
2.3.1. Transportation, Inventory, Motion, waiting (did not follow), Overproduction, Over processing, defects
2.4. Jidoka
2.4.1. Preventative maintenance
2.4.2. Setting standards in dimensional figures
2.5. Organizing the work place
2.5.1. 5S Sort, Standardize, Set, Sustain, Shine
2.5.2. Flow charts
2.5.3. Process charts
3. Total quality management
3.1. Aims for quality
3.1.1. Defferentiation
3.1.2. Low cost
3.1.2.1. Reduce costs
3.1.3. Increase sales
3.2. Costs
3.2.1. Prevention costs
3.2.2. Appraisal costs
3.2.2.1. Inspections
3.3. 7 Tenets
3.3.1. Six sigma
3.3.2. Employee empowerment
3.3.3. Taguchi concepts
3.3.3.1. Robustness, Loss function, target oriented
3.3.4. Benchmarking
3.3.4.1. External vs internal
3.3.5. Continuous improvement
3.3.5.1. PDCA Cycle
3.3.6. JIT Just in time
3.3.6.1. Right place at right time
3.3.7. Knowledge of TQM Tools
3.3.7.1. Check sheets
3.3.7.2. Cause and effect
3.3.7.3. Pareto charts
3.3.7.4. Flowcharts
3.3.7.5. Scatter diagrams
3.3.7.6. Histogram
3.3.7.7. Statistical process control chart