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CRM & Analytical Needs

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Nida Tozluklu Cevheroglu
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CRM & Analytical Needs by Mind Map: CRM & Analytical Needs

1. Segmentation

1.1. Customer Churn

1.2. Aktif / PAsif

1.3. AI/ML

2. CRM KPIs

2.1. Churn Rate

2.2. Aktif Passive

3. Campaign Management