R&I, Reporting and Quality

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R&I, Reporting and Quality by Mind Map: R&I, Reporting and Quality

1. R&I

1.1. Mobile

1.1.1. Products to research

1.1.1.1. eSIM

1.1.1.2. IoT

1.1.1.3. Private Networks

1.1.1.4. AR/VR

1.1.1.5. Connection Manager

1.1.2. Biweekly Report

1.1.2.1. Relevant industry announcements

1.1.2.1.1. Vendors

1.1.2.1.2. Operators

1.1.3. Trends to watch

1.1.4. Covid impacts on Mobile Products

1.2. B2B

1.2.1. Trends to watch

1.2.2. Covid impacts on B2B Products

1.2.3. Compose a list of products to research

1.2.4. Biweekly Report

1.2.4.1. Relevant industry announcements

2. Reporting

2.1. B2B

2.1.1. Redbook

2.1.1.1. Design structure

2.1.1.1.1. Products to be included

2.1.1.1.2. KPIs to be considered

2.1.2. New Products

2.1.2.1. Include Reporting in their activities

2.2. Mobile

2.2.1. Redbook

2.2.1.1. Products Summary

2.2.1.2. Statistics

2.2.1.2.1. Data Usage per Technology

2.2.1.2.2. Voice Usage per Technology

2.2.1.2.3. Devices details

2.2.1.2.4. New Products Adoption and Usage

2.2.1.3. Firstnet

2.2.2. Products

2.2.2.1. Launched

2.2.2.1.1. FWA

2.2.2.1.2. Rise

2.2.2.1.3. VoWifi

2.2.2.2. To be launched

2.2.2.2.1. Community Wifi

2.2.2.2.2. eSIM

2.2.2.2.3. IoT

2.2.2.2.4. Skymond

2.2.3. Information availability

2.2.3.1. Trustable information from Panama

2.2.3.2. Trustable information from Chile

2.2.3.3. Automatization of data availability

3. Quality

3.1. B2B

3.2. Mobile

3.2.1. Quality Meetings

3.2.1.1. Chile

3.2.1.2. Panama (launch)

3.2.1.3. Jamaica (launch)

3.2.2. Products Launches

3.2.2.1. Participate on Reporting Definition

3.2.2.2. Coordinate with Contact Centers and/or Support Depts

3.2.2.3. Evaluate Customer Satisfation

4. Crianza

4.1. Day 1

4.1.1. Plan Preparation

4.1.1.1. TSA Reviews

4.1.1.2. Operational Review

4.2. Afted Day 1

4.2.1. Finish TSAs

4.2.1.1. Work Plan

4.2.1.2. CAPEX

4.2.1.3. OPEX