CHAPTER 7: SAFETY AND HEALTH AT WORK
by Diana Deanne

1. DEFINITION
1.1. SAFETY : Protecting employees from injuries caused by work (related accidents)
1.2. HEALTH : Employees freedom from physical or emotional illness.
2. CONSEQUENCES OF ACCIDENTS AT WORK
2.1. FINANCIAL COST
2.2. LOWERED MORALE
2.3. LOSSES OF OUTPUTS
2.4. NEGATIVE PUBLICITY
3. DEFINITION
3.1. Unwanted conduct of a sexual nature having the effect of verbal, non verbal, non visual and psychological harassment.
4. HEAVY COST OF ACCIDENTS
4.1. MEDICAL BILLS
4.2. WAGES OF WORKERS ON MEDICAL LEAVE
4.3. DAMAGE TO EQUIPMENT & MATERIALS
4.4. OVERTIME WORK
4.5. LOWERED MORALE OF EMPLOYEES
4.6. POOR PUBLIC IMAGE
5. ACCIDENTS MAY OCCUR WHEN THERE IS:
5.1. PRODUCTION MACHINERY
5.2. WALKWAYS AND AREAS WHERE PEOPLE CLIMB
5.3. USE OF ELCTRICITY
5.4. USE OF HAND TOOLS
5.5. USE OF TOXIC/ BOILING LIQUIDS
6. HUMAN CAUSES OF ACCIDENTS
6.1. FAULTY JUDGEMENT OF SPEED AND DISTANCE
6.2. FAULTY ATTITUDES
6.3. IMPULSIVENESS
6.4. NERVOUSNESS AND FEAR
6.5. IRRESPONSIBILITY
6.6. WORRY AND DEPPRESSION
7. OCCUPATIONAL DISEASES & OTHER HEALTH ISSUES IN THE HOSPITALITY INDUSTRY
7.1. HEALTH HAZARD
7.1.1. PHYSICAL HAZARD
7.1.1.1. Heat & cold
7.1.2. CHEMICAL HAZARD
7.1.2.1. Operation Development
7.1.3. STRESS
7.1.3.1. Work long hours
7.1.4. BIOLOGICAL HAZARD
7.1.4.1. Employees cafeteria and food
7.1.5. RESPIRATORY HAZARD
7.1.5.1. Chemical and cleaning agents
8. SAFETY POLICIES
8.1. DRAFT A SAFETY POLICIES
8.2. COMMUNICATE IT TO EMPLOYEES
8.3. REVISE IT AS NECESSARY
9. IMPROVING THE HEALTH OF EMPLOYEE
9.1. STRESS MANAGEMENT
9.2. POOR SUPERVISION
9.3. EXCESSIVE WORKING
10. QUALIFIED SAFETY OFFICER
10.1. A recognized diploma in OSH
10.2. A minimum of 10 years experience in OSH
10.3. Have completed a training programmed in OSH recognized by the Ministry of Human Resources.
11. APPOINTMENT OF A SAFETY COMMITTEE
11.1. OSHA requires all employers with 40 or more employees to appoint a safety committee.
11.2. Must meet at least once in 3 months
11.3. Committee members must be provided with safety training by their employer.
12. SEXUAL HARASSMENT
12.1. Any unwanted conduct of a sexual nature having the effect of verbal, non-verbal, visual, psychological or physical harassment.
12.2. BEHAVIORAL CLASSES
12.2.1. Physical Harassment
12.2.2. Psychological Harassment
12.2.3. Visual Harassment
12.2.4. Verbal Harassment
12.2.5. Non-Verbal Harassment