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Customer Experience SWOT Analysis
Business
ZG
Zaheer Gilani
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Create a Competitive Analysis / SWOT to position your company in the market
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Mind Map Outline
Customer Experience SWOT Analysis
by
Zaheer Gilani
1. Threats
1.1. What factors could pose threat to customer experience delivery?
1.2. New node
2. Strengths
2.1. What strengths could we leverage for delivering great customer experience?
2.2. New node
3. Opportunities
3.1. What opportunities could we pursue for delivering great customer experience?
3.2. New node
4. Weaknesses
4.1. Areas we should avoid when delivering customer experience?
4.2. New node
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