Owens Corning- Reporting, Current State

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Owens Corning- Reporting, Current State by Mind Map: Owens Corning- Reporting, Current State

1. Monthly Reporting (Potentially realtime)

1.1. Financial Reporting

1.1.1. Operating Expense variance report with narrative for variances of $2,000 or 5%, whichever is greater.

1.1.1.1. JDE

1.1.1.2. Excel layer

1.1.2. Capital Project Spend and Forecast report

1.1.2.1. JDe

1.1.3. Accruals report

1.1.3.1. JDE

1.2. Operations Reporting

1.2.1. Parking Lot Utilization (Occupancy)

1.2.1.1. Excel based

1.2.1.2. Prolaunch

1.2.2. Building Population

1.2.2.1. Prowatch

1.2.2.2. Excel

1.2.3. Work Order Metrics

1.2.3.1. Aware

1.2.4. Customer Satisfaction Metrics

1.2.4.1. Survey Monkey

1.2.5. Utility Consumption and Variance

1.2.5.1. Excel based

1.2.6. Conference Services Metrics

1.2.6.1. Robin

1.2.7. Comfort Call Metrics

1.2.7.1. Excel

1.2.8. Capital Project Status report

1.2.8.1. Excel

1.2.9. Moves/Adds/Changes Data

1.2.9.1. Employees moving from space to space

1.2.9.1.1. Excel

1.3. Business Process

1.3.1. Could potentially be a weekly exercise

1.3.2. Organize views by Job Responsibilities

2. Quarterly Reporting

2.1. YTD Expenses by category

2.1.1. Variance explanation for categories $2,000 or 5%, whichever is greater.

2.1.1.1. Spreadsheet server?

2.2. Quarterly Scorecard of performance to all 30 KPI's by category

2.2.1. P&P Maintenance

2.2.1.1. Preventative/Predictive

2.2.1.1.1. Aware

2.2.1.1.2. Professional Judgement Made

2.2.1.1.3. Two layers

2.2.2. Service Quality & Customer Satisfaction

2.2.2.1. "Issue Logs" to capture current One Note tracking?

2.2.2.2. Speculative other sources

2.2.3. Safety & Risk Management

2.2.3.1. ISM

2.2.3.1.1. Recordable injury rate

2.2.3.2. Possibly remain manual due to low volume

2.2.4. Reporting

2.2.4.1. (Delivery of Reporting) Business Process exectuion

2.2.5. Performance of Work

2.2.5.1. (Delivery of Reporting) Business Process exectuion

2.2.6. Facility Appearance

2.2.6.1. Speculative Inspection Software?

2.2.6.2. Smartsheet form

2.2.6.3. Manually documenting issues found

2.2.7. Resources

2.2.7.1. Staffing analysis

2.2.7.2. Not a painpoint

2.2.8. OC Alignment

2.2.8.1. Qualitative analysis of how we are adhering to their corporate culture

2.2.9. Improvement, Value, Innovation

2.2.9.1. Surface value add projects. Qualitative summary

2.2.10. Community Connection

2.2.10.1. Qualitative representation of Owen Corning

2.2.11. Cost Control

2.2.11.1. Budgeting

2.2.11.2. Compliance to budget

2.2.11.3. Responsiveness to changes in budget

2.3. Reporting space usage, "churn" , and cost of relocations

2.3.1. Reporting space usage, pending Owens Corning Collaboration. HR data necessary

2.3.2. Excel based

2.3.3. Cad to hold drawings

2.4. To include any service inspection reports including but not limited to life safety devices, JHA inspections, critical equipment service

2.4.1. Aggregate in reporting package

2.4.2. Vendor provided

2.5. Q2 accompanied by invoice for performance fees

3. Annual Reporting

3.1. YTD expenses by category

3.1.1. Variance explanation for categories $5,000 or 5%, whichever is greater.

3.1.1.1. Spreadsheet Server

3.2. To include all items in the Quarterly Business Review category

3.2.1. Qualitative

3.3. Annual report and presentation will serve as the Q4 Quarterly Business Review

3.3.1. Qualtitative

3.4. Personnel organizational structure

3.4.1. Manual

3.5. Value add statement

3.5.1. Qualitative

3.6. Accompanied by invoices for 2nd half performance fees and annual discretionary fees

3.6.1. Financial/JDE

4. Parking Lot

4.1. Use smartsheet project tracking?

4.2. Reporting space usage, pending Owens Corning Collaboration. HR data necessary

5. To dos

5.1. Bill to send example of Aware Canned Reports for KPIs

5.2. Bill to provide examples of existing Excel Based Inputs

5.3. Bill to categorize Excel Reports that do not currently exist, document as "Pending Design"

5.4. Bill to provide proposed User list and responsilities

5.5. Bill to send example of Prowatch Canned Reports for KPIs

5.6. JDL Ask about Nexus Payables

5.7. JDL Ask about Realogic

6. Legend

6.1. Current State

6.2. Speculative

6.3. Out of scope