Winston - Challenges
by jess schultz
1. Preserving metadata
2. Metadata gets modified easily
3. Using Justice DB is a long process– an external drive from Justice needs to be uploaded to Justice then sent back to external department
4. Some docs are on-site as well as off-site
5. Some docs are located across Canada - and need to go into area offices
6. Using unencrypted USB drives at times
7. Difficult to get everything on the first try
7.1. Secure file exchange involves working with IT and paralegals (and only 48 hours to access) – difficult to coordinate time
8. Stressful process to send docs to Justice
9. Encrypted USBs paralegals can’t unencrypt
10. Reaching out to IT increases timelines and complexity
11. Processes are manual (so need to rely on self to make sure everything is properly documented)
12. Compliance challenge: having different levels of security on drives is not in compliance
