1. Divided in two parallel shopping aisle
1.1. Sells food, cleaning supplies, other household goods
1.2. At the back of the store, two large fridges for chilled goods
1.2.1. In between fridges, fire resisting door leading to a small stock room
1.2.1.1. Door doesn't close fully against the door frame
1.2.1.2. Large gaps between the bottom of door and floor
1.2.1.3. Door often wedged open by workers brining in stock
1.2.1.4. Fitted with cracked glass vision panel
1.2.1.5. Door has been poainted over many times and is now cracked and peeling
1.2.2. Stock Room
1.2.2.1. Small and very congested
1.2.2.2. Boxes and pallets full of stock
1.2.2.3. Empty packaging ready for waste collection
1.2.2.4. At the back of the room, emergency exit door
1.2.2.4.1. Not always accessible due to congestion
1.3. Customers pay at the front of the store close to the entrance
2. Located in a small village
2.1. Outskirts of a popular coastal town
3. Store assistant
3.1. Works in a secure area for security reasons
3.1.1. Can only be entered via a door fitted with a security keypad
4. Emergency exits
4.1. One at back of stock room
4.2. Main entrance / exit door
4.3. Within the secure area
5. No emergency lighting fitted
6. Automatic fire detection and alarm alarm system fitted in shop area
6.1. Will activate sprinklers and alerts FRS
6.2. You think there is a maintenance and testing contract with a local company
7. Water & CO2 extinguishers in shop
8. Fire alarm call point inside cashier area
9. No fire info notices or signage
10. Outside the shop
10.1. Newspaper stand
10.2. Large plastic drums holding BBQs, coal and wooden logs
10.3. Items moved inside shop outside of normal business hours
11. Four self service petrol pumps on forecourt
11.1. Room for 4 vehicles to refuel at same time
11.2. Emergency fuel shut off located on outside of shop building
11.3. Warning signs: Danger of petrol, no smoking, no mobile phones, switch off engines
11.4. Sand and dry powder extinguishers next to pumps
12. Neighbours are a caravanning and camping supplies shop
12.1. 5 foot boundary wall separating
12.2. Offer a gas cylinder exchange service
12.2.1. Propane and butane cylinders of various sizes
12.2.1.1. Stored in two steel cages a short distance from our shop
12.2.1.1.1. Left unlocked
12.2.1.1.2. One for full and one for empties
12.2.1.1.3. Area around is overgrown and littered with rubbish
12.2.1.1.4. No signage on cages
12.2.1.1.5. Neighbouring staff regularly take cigarette breaks here
12.2.2. Won a new contract with a local holiday park
12.2.2.1. Holiday park drops off empties and collects full once a week
12.2.2.1.1. Cages now almost always full and empties stacked on top of each other outside the cages
12.3. Basic CCTV covers both businesses
12.3.1. Areas cameras cannot see
12.3.2. Security system maintained once a year and costs shared by us and them
13. New staff recruited!
13.1. 3 workers
13.1.1. As each starts, Manager takes them on a tour of the business
13.1.1.1. Main job responsibilities
13.1.1.2. Actions to take in an emergency
13.1.1.3. Where extinguishers are located
13.2. Manager
13.2.1. Oversees day to day running of business for you
13.2.2. Had no training in use of extinguishers yet
13.2.3. Assures new workers they will be provided with relevant info once manager has reviewed H&S handbook
13.3. You want two people working at one time during the working day
13.3.1. One worker behind cashier desk in secure area
13.3.2. Other restocking shelves, taking deliveries and helping customers
14. D
15. During evening shift:
15.1. Large group of young people gathered at side of shop building
15.1.1. Drinking and smoking
15.1.2. CCTV doesn't cover area
15.1.3. Manager speaks to the group and asks them to move
15.1.3.1. Group abusive and threaten to come back and do damage
15.1.3.1.1. Manager makes you aware
15.1.3.1.2. You call police
15.1.3.1.3. Tell manager to ensure shop locked up at end of the shift
15.2. AFTER EVENING SHIFT :(
15.2.1. Alarm monitoring company calls FRS as alarm activates
15.2.2. You meet FRS there
15.2.3. FRS have swept outside and ask you to unlock building so they can investigate
15.2.4. Conclude it is a false alarm