1. Store assistant
1.1. Works in a secure area for security reasons
1.1.1. Can only be entered via a door fitted with a security keypad
2. Emergency exits
2.1. One at back of stock room
2.2. Main entrance / exit door
2.3. Within the secure area
3. No emergency lighting fitted
4. Water & CO2 extinguishers in shop
5. No fire info notices or signage
6. Four self service petrol pumps on forecourt
6.1. Room for 4 vehicles to refuel at same time
6.2. Emergency fuel shut off located on outside of shop building
6.3. Warning signs: Danger of petrol, no smoking, no mobile phones, switch off engines
6.4. Sand and dry powder extinguishers next to pumps
7. New staff recruited!
7.1. 3 workers
7.1.1. As each starts, Manager takes them on a tour of the business
7.1.1.1. Main job responsibilities
7.1.1.2. Actions to take in an emergency
7.1.1.3. Where extinguishers are located
7.2. Manager
7.2.1. Oversees day to day running of business for you
7.2.2. Had no training in use of extinguishers yet
7.2.3. Assures new workers they will be provided with relevant info once manager has reviewed H&S handbook
7.3. You want two people working at one time during the working day
7.3.1. One worker behind cashier desk in secure area
7.3.2. Other restocking shelves, taking deliveries and helping customers
8. During evening shift:
8.1. Large group of young people gathered at side of shop building
8.1.1. Drinking and smoking
8.1.2. CCTV doesn't cover area
8.1.3. Manager speaks to the group and asks them to move
8.1.3.1. Group abusive and threaten to come back and do damage
8.1.3.1.1. Manager makes you aware
8.1.3.1.2. You call police
8.1.3.1.3. Tell manager to ensure shop locked up at end of the shift
8.2. AFTER EVENING SHIFT :(
8.2.1. Alarm monitoring company calls FRS as alarm activates
8.2.2. You meet FRS there
8.2.3. FRS have swept outside and ask you to unlock building so they can investigate
8.2.4. Conclude it is a false alarm
9. Divided in two parallel shopping aisle
9.1. Sells food, cleaning supplies, other household goods
9.2. At the back of the store, two large fridges for chilled goods
9.2.1. In between fridges, fire resisting door leading to a small stock room
9.2.1.1. Door doesn't close fully against the door frame
9.2.1.2. Large gaps between the bottom of door and floor
9.2.1.3. Door often wedged open by workers brining in stock
9.2.1.4. Fitted with cracked glass vision panel
9.2.1.5. Door has been poainted over many times and is now cracked and peeling
9.2.2. Stock Room
9.2.2.1. Small and very congested
9.2.2.2. Boxes and pallets full of stock
9.2.2.3. Empty packaging ready for waste collection
9.2.2.4. At the back of the room, emergency exit door
9.2.2.4.1. Not always accessible due to congestion
9.3. Customers pay at the front of the store close to the entrance
10. Located in a small village
10.1. Outskirts of a popular coastal town
11. Automatic fire detection and alarm alarm system fitted in shop area
11.1. Will activate sprinklers and alerts FRS
11.2. You think there is a maintenance and testing contract with a local company
12. Fire alarm call point inside cashier area
13. Outside the shop
13.1. Newspaper stand
13.2. Large plastic drums holding BBQs, coal and wooden logs
13.3. Items moved inside shop outside of normal business hours
14. Neighbours are a caravanning and camping supplies shop
14.1. 5 foot boundary wall separating
14.2. Offer a gas cylinder exchange service
14.2.1. Propane and butane cylinders of various sizes
14.2.1.1. Stored in two steel cages a short distance from our shop
14.2.1.1.1. Left unlocked
14.2.1.1.2. One for full and one for empties
14.2.1.1.3. Area around is overgrown and littered with rubbish
14.2.1.1.4. No signage on cages
14.2.1.1.5. Neighbouring staff regularly take cigarette breaks here
14.2.2. Won a new contract with a local holiday park
14.2.2.1. Holiday park drops off empties and collects full once a week
14.2.2.1.1. Cages now almost always full and empties stacked on top of each other outside the cages
14.3. Basic CCTV covers both businesses
14.3.1. Areas cameras cannot see
14.3.2. Security system maintained once a year and costs shared by us and them