Multi Channel Self Service

1. Action Points

1.1. Action Point 1

1.2. Action Point 2

2. Prioritize Ideas

2.1. High Priority

2.2. Medium Priority

2.3. Low Priority

3. Plan

3.1. Goals

3.1.1. Goal 1

3.1.2. Goal 2

3.2. Rules

3.2.1. Session Rule 1

3.2.2. Session Rule 2

3.3. Define Problems

3.4. Capture Ideas

3.5. Prioritize Ideas

3.6. Define Action Points

4. Problem

4.1. Problem 1

4.2. Problem 2

5. Ideas

5.1. Idea 1

5.1.1. Sub Idea 1

5.1.2. Sub Idea 2

5.2. Idea 2

5.3. Idea 3

5.4. Idea 4