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Multi Channel Self Service by Mind Map: Multi Channel
Self Service
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Multi Channel Self Service



Goal 1

Goal 2


Session Rule 1

Session Rule 2

Define Problems

Capture Ideas

Prioritize Ideas

Define Action Points


Problem 1

Problem 2


Idea 1

Sub Idea 1

Sub Idea 2

Idea 2

Idea 3

Idea 4

Prioritize Ideas

High Priority

Medium Priority

Low Priority

Action Points

Action Point 1

Action Point 2