Multi Channel Self Service

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Multi Channel Self Service by Mind Map: Multi Channel Self Service

1. Plan

1.1. Goals

1.1.1. Goal 1

1.1.2. Goal 2

1.2. Rules

1.2.1. Session Rule 1

1.2.2. Session Rule 2

1.3. Define Problems

1.4. Capture Ideas

1.5. Prioritize Ideas

1.6. Define Action Points

2. Problem

2.1. Problem 1

2.2. Problem 2

3. Ideas

3.1. Idea 1

3.1.1. Sub Idea 1

3.1.2. Sub Idea 2

3.2. Idea 2

3.3. Idea 3

3.4. Idea 4

4. Prioritize Ideas

4.1. High Priority

4.2. Medium Priority

4.3. Low Priority

5. Action Points

5.1. Action Point 1

5.2. Action Point 2