Block 3: ‘Long-term success’

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Block 3: ‘Long-term success’ by Mind Map: Block 3: ‘Long-term success’

1. Short Term and Long Term Success

1.1. Time Frames

1.1.1. Short term

1.1.2. Medium term

1.1.3. Long term

1.2. Innovation and Time

1.2.1. Cycles of Innovation

1.2.1.1. Business

1.2.1.2. Product Life

1.2.1.3. Virtuous

1.2.1.4. Vicious

1.2.2. Disruption of the status quo

2. Politics of Business

2.1. The Political Context

2.1.1. The world

2.1.2. An organisation

2.1.3. An individual

2.1.4. Political games

2.1.4.1. Crozier and Friedberg (1980)

2.2. Analysing

2.2.1. Stakeholder Analysis

2.2.1.1. Power/Interest Matrix

2.3. Managing

2.3.1. Political Astutness Framework

2.3.1.1. Hartley and Fletcher (2008)

3. Quality and Improvement

3.1. Cost Of Quality

3.1.1. Six Sigma

3.1.2. Application

3.1.2.1. Prevention Cost

3.1.2.2. Appraisal Cost

3.1.2.3. Internal Failure Cost

3.1.2.4. External Failure Cost

3.2. Quality Management

3.2.1. Quality Assurance (QA)

3.2.1.1. Marketing

3.2.1.2. Design

3.2.1.3. Specification

3.2.1.4. Operations

3.2.2. Quality Control (QC)

3.2.2.1. ‘The seven key tools to controlling quality’ (Moore, 2017)

3.2.3. Quality Gaps Model

4. 'Value Player'

4.1. Value

4.1.1. 'Estimation of the worth of something'

4.2. Becoming a Value Player

4.2.1. Creating a value oriented workforce

4.2.2. Institutional Entrepreneur

5. Employment Relations

5.1. Perspectives

5.1.1. Economic

5.1.2. Legal

5.1.3. Regulation

5.2. Negotiation

5.2.1. Between managers

5.2.2. Grievance handling

5.2.3. Bargaining

5.2.4. Group Problem solving

5.3. Evolving with time and context

6. Change Management

6.1. The need for change

6.1.1. Improve and Innovate

6.1.2. Establish consistency and Stability

6.2. Everett Rogers’ ‘Diffusion of Innovation’ (1962)

6.2.1. Innovators

6.2.2. Early adoptors

6.2.3. Early majority

6.2.4. Late majority

6.2.5. Laggards

6.3. Resistance to change

6.3.1. Kotter (1996) 8 step process

7. Operational Risk

7.1. Sources of risk

7.1.1. Supply Failures

7.1.2. Design/Service Failure

7.1.3. Customer Failure

7.1.4. Environmental Disruption

7.1.5. Operation Process Failure

7.2. Assessing Risk

7.2.1. Risk Analysis

7.2.1.1. Risk Assessment Matrix

7.2.1.2. Impact/Likelihood

7.2.2. Risk Mitigation

7.2.2.1. Ericsson's Risk Mitigating Strategies

7.2.2.1.1. Avoid

7.2.2.1.2. Reduce

7.2.2.1.3. Transfer

7.2.2.1.4. Share

7.2.2.1.5. Take

7.2.2.2. Three Risk Aspects: 10.4

8. Leadership

8.1. Motivation

8.1.1. Theories of Motivation

8.1.1.1. Herzberg’s two-factor theory of motivation (1950)

8.1.1.2. Maslow’s hierarchy of needs (1943)

8.1.2. Importance of Culture

8.1.2.1. Multicultural Leader

8.1.2.2. Prewitt et al. (2011)

8.2. Management

8.2.1. Are Leaders Born or Made?

8.2.2. Forms Of Leadership

8.2.2.1. Person

8.2.2.2. Result

8.2.2.3. Process

8.2.2.4. Purpose

8.2.2.5. Position