Industrial Psychology and Organisation

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Industrial Psychology and Organisation by Mind Map: Industrial Psychology and Organisation

1. Overview of Organisational Behaviour

1.1. Individual interactions within the company determine the success or failure of the company

1.2. Managerial Function

1.2.1. To accomplish the main goal effective (right on target) and efficient (use resources optimally organisation Planning determining goals and the best step to accomplish the goals Organising reducing jobs to smaller element and company ensure those elements are connected Leading leader delivers the elements in the organisation to accomplish target determined in planning step Controlling managerial ensures that all elements in the organisation run according to plan

2. Individual Behaviour

2.1. A person overall set of expectations regarding what they will contribute to the organisation and what the organisation in return will provide to the individual

2.2. The Big Five Personality Traits

2.2.1. Agreeableness the ability to get along with others

2.2.2. Conscientiousness the number of goals on which a person focuses

2.2.3. Neuroticism experiencing anger, anxiety, moodiness/ insecurity

2.2.4. Extraversion the quality of being comfortable with relationships

2.2.5. Openness the capacity to entertain new ideas and to change as a result of new information

3. Managing Stress

3.1. Causes of Stress

3.1.1. Task Demand Occupation Security Overload

3.1.2. Physical Demand Temperature Office Design

3.1.3. Role Demand Ambiguity Conflict

3.1.4. Interpersonal Demand Group Pressures Leadership Styles Personality

3.2. Consequences of Stress

3.2.1. Behavioural Alcohol and Drug Abuse Violence

3.2.2. Psychological Sleep Disturbance Depression

3.2.3. Medical Heart Disease Headache

3.2.4. Organisation Consequence Declined in Performance Decreased Motivation Absent and Turnover

3.3. Steps in Managing Stress

3.3.1. Remove the Stressor

3.3.2. Withdraw from Stressor

3.3.3. Change Stress Perception

3.3.4. Control STress Consequences

4. Decision Making and Problem Solving

4.1. Steps on Decision Making

4.1.1. 1. Identifying a problem and decision criteria and allocation weights to the criteria

4.1.2. 2. Developing, analysing and selecting an alternative that can resolve the problem

4.1.3. 3. Implementing the selected alternative

4.1.4. 4. Evaluating the decision's effectiveness

4.2. Other Influences on Decision Making

4.2.1. Commitment Escalation the tendency for decision makers to persist with failing courses of action

4.2.2. Role of Intuition making decisions on the basis of experience, feelings, and accumulated judgement

4.2.3. Risk Propensity the extent to which a decision maker is willing to gamble in making a decision

5. Teams in Organisation

5.1. Group Formation Stage

5.1.1. 1. Forming Phase forming by the organisation

5.1.2. 2. Accepting Phase sharing information and the general discussion

5.1.3. 3. Communication and Decision Making Phase agreement on norms and rules of goal agreement

5.1.4. 4. Growth and Productivity Phase performance improvement grows creativity

5.1.5. 5. Adult Phase are autonomous and interdependent, have self-correcting abilities

5.2. Problems Encountered in Teams in Organisation

5.2.1. Social Loafing the tendency of some group members to exert less effort when working in a group than when working alone

5.2.2. Groupthink a mode of thinking that arises when members are in a very cohesive group and the desire to achieve unanimity leads to voting and alternative choices being ignored

5.3. Problem Solving in Teams

5.3.1. Brainstorming informal discussion

5.3.2. Nominal Group Technique aims to avoid a domination of an individual

5.3.3. Delphi Methods through questionnaire given to experts and accumulated through data to get the final decision

6. Motivation in Organisation

6.1. Motivation + Ability + Environment = Work Performance

6.2. Motivational Frame Work

6.2.1. 1. Motivation exists because of a need (unmet expectations)

6.2.2. 2. Looking for ways to fullfil a need

6.2.3. 3. Set of options (goal-based behaviour)

6.2.4. 4. Carrying out behavioural choices feeling the consequences of choices

6.2.5. 5. Reassessment of deficiencies