1. Delivery
1.1. Juno
1.2. Juno in partnership with internal teams
1.3. Internal teams
1.3.1. Coaching in '360 feedback process'
1.3.2. Train the trainer workshops
1.3.3. Kit
2. Programme Roll-out
2.1. Zonal Hubs
2.2. Country Hubs
2.3. UK/Mainland Europe pilot
3. Juno
3.1. Specialists in 'Bringing Learning to Life'
3.2. Working in partnership with you
3.2.1. Workshops with UK RMs to support Pulse Transformation
3.2.2. Inspiring People Management
3.2.3. Performance management workshops
3.2.4. Effective Conversations
3.3. Team of Tutors/Actors
3.3.1. Global experience
3.3.2. Retail experience
3.3.3. Training to ensure common approach & Understanding of your culture
3.4. Experts in skills development
4. Critical Elements
4.1. Retail Champions
4.1.1. 'Can'
4.1.2. 'Know'
4.1.3. 'Care'
4.2. Senior management support and reinforcement
4.2.1. 'Modelling the Way'
4.2.2. Coaching/Feedback
4.3. 70: 20: 10 Model
4.4. Creation of 'Coaching Community'
4.5. Individual responsibility and ownership
4.6. Confidence and Competence
5. Outline Approach
5.1. 12 month programme
5.1.1. Announcement
5.1.2. 'Getting Ready'
5.1.2.1. 1 day
5.1.2.2. 360 feedback
5.1.2.3. Learning contract
5.1.2.4. Buddy partnerships
5.1.3. Exploring
5.1.3.1. 'On-the-job' development activities
5.1.3.2. Regular 1:1s with manager
5.1.3.3. Computer based learning
5.1.4. Practising
5.1.4.1. Skills workshop
5.1.4.2. Practical and real
5.1.4.3. Actors
5.1.4.4. Business modules
5.1.5. Applying/Practising
5.1.5.1. Applying learning points
5.1.5.2. Buddy co-coaching
5.1.5.3. 1:1s with managers
5.1.5.4. Application of learning
5.1.6. Measuring Success
5.1.6.1. Repeat 360
5.1.6.2. Share learning stories
5.1.6.3. Celebrate