1. DELIVERY
1.1. CONTINUOUS INTEGRATION, CONTINUOUS DEPLOYMENT
1.1.1. PLATFORM WISE CI/CD
1.1.1.1. BUILD PIPELINE
1.1.1.2. RELEASE PIPELINE
1.2. AUTOMATION PIPELINE
1.2.1. ORCHESTRATION OF DEVOPS TOOLS
1.2.1.1. CODE REPOSITORY
1.2.1.1.1. PLATFORM WISE CODE REPO
1.2.1.1.2. SOURCE CODE VERSIONING
1.2.1.1.3. BRANCHING STRATEGY
1.2.1.2. CODE QUALITY
1.2.1.2.1. BUGS
1.2.1.2.2. VULNERABILITIES
1.2.1.2.3. CODE SMELLS
1.2.1.3. BUILD TOOLS
1.2.1.3.1. PLATFORM WISE PACKAGING
1.2.1.4. ARTIFACTORY
1.2.1.4.1. EXECUTABLE CONFIG MGMT
1.2.1.5. DEPLOYMENT TOOLS
1.2.1.5.1. WORKFLOW BASED
1.2.1.5.2. FRAMEWORK AGENTS
1.2.1.6. QA MANAGEMENT
1.2.1.6.1. TEST MANAGEMENT
1.2.1.7. QA AUTOMATION
1.2.1.7.1. TEST AUTO TOOL
1.2.1.8. OPERATIONS MONITORING
1.2.1.8.1. FAULT FAILUERS
1.2.1.8.2. FUNCTIONAL FAILUERS
1.2.1.9. DEMAND
1.2.1.9.1. BEHAVIOUR DRIVEN DEVELOPMENT
2. SERVICE MANAGEMENT
2.1. INCIDENT MANAGEMENT
2.1.1. L1, L2
2.1.1.1. TRIAGE & COLLAB TOOL
2.1.1.1.1. TICKETING TOOL
2.2. PROBLEM MANAGEMENT
2.2.1. L3
2.2.1.1. SERVICE DELIVERY TOOL
3. INFRA OPERATIONS
3.1. INFRA OPERATIONS
3.1.1. INFRA, NETWORK
3.1.1.1. INFRA FAILUERS
3.1.1.2. INFRA SET UP
3.1.1.3. INFRA UPTIME
3.2. INFRA OPTIMIZATIONS
3.2.1. ADVANCED STATE
3.2.1.1. 0 DWNTIMES
3.2.1.2. COST AND RESOURCES OPTIMIZATION