Concept in ERP

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Concept in ERP by Mind Map: Concept in ERP

1. The development of ERP systems

1.1. The evolution of IS

1.1.1. Computer hardware and software development

1.1.1.1. Began to change the way business ran but not powerful enough for integration

1.1.1.2. Client-server architecture development eventually came to pass

1.1.1.3. DMBS existed by the mid 1980s

1.1.2. ERP Development

1.1.2.1. Systems Analysis and Program Development (SAP)

1.1.2.1.1. SAP modules developed

1.1.2.1.2. SAP R/3 developed to take advantage of client-server technology

1.1.2.2. PeopleSoft and Oracle became competitors by the year 2000

1.1.3. Consultants and vendors

1.1.4. benefits and significance of ERP systems

2. Marketing Information Systems and the Sales Order Process

2.1. Sales and distribution in ERP includes:

2.1.1. Presale activities

2.1.2. Sales order processing

2.1.3. Inventory sourcing

2.1.4. Delivery

2.1.5. Billing

2.1.6. Payment

2.2. Customer Relationship Management (CRM) assists companies streamline interactions with customers

2.2.1. Core CRM activities

2.2.2. SAP's CRM software

2.2.3. Benefits of CRM

3. Production and supply chain management information systems

3.1. Production overview

3.2. Production planning process

3.2.1. SAP ERP approach

3.2.1.1. Sales forecasting

3.2.1.2. Sales and operations planning

3.2.1.3. Demand management

3.2.1.4. Materials requirements planning (MRP)

3.2.1.5. Detailed scheduling

3.3. ERP and suppliers

3.3.1. The traditional supply chain

3.3.2. Electronic Data Interchange (EDI) and ERP

3.4. Measures of success

4. Accounting in ERP systems

4.1. Accounting activities

4.1.1. Using ERP for accounting information

4.2. Operational decision-making problem: credit management

4.2.1. Industrial credit management

4.2.2. Credit management in SAP ERP

4.3. Product profitability analysis

4.3.1. Inconsistent record keeping

4.3.2. Inaccurate inventory costing systems

4.3.2.1. Inventory cost accounting background

4.3.3. ERP and Inventory cost accounting

4.3.3.1. Product cost analysis in SAP ERP

4.3.3.2. activity-based costing and ERP

4.3.4. Problems consolidating data from subsidiaries

4.3.4.1. Currency translation

4.3.4.2. Inter-company transactions

4.4. Management reporting with ERP systems

4.4.1. Data flows

4.4.2. Document flows for customer service

4.4.3. Built-in management reporting and analysis tools

4.5. The Enron collapse

4.6. Implications of the Serbanes-Oxley Act for ERP systems

5. Human resources processes with ERP

5.1. HR with ERP software

5.2. Advanced SAP ERP HR features

5.2.1. Time management

5.2.2. Payroll processing

5.2.3. Travel management

5.2.4. Training and development coordination

5.3. Additional HR features

5.3.1. Mobile time management

5.3.2. Management of family and medical leave

5.3.3. Management of domestic partner benefits.

5.3.4. Administration of long-term incentives

5.3.5. Personnel cost plannin

5.3.6. Management and payroll for global employees

5.3.7. Management by objectives

6. Process modelling, process improvement and ERP implementation

6.1. Process modeling

6.1.1. Flowcharting process models

6.1.2. Extensions of process mapping

6.1.2.1. Hierarchical modelling

6.1.2.2. Deployment flowcharting

6.1.3. Event process Chain (EPC) diagrams

6.2. Process improvement

6.2.1. Value analysis

6.2.2. Evaluating process improvement prior to implementation

6.2.2.1. Dynamic process modeling

6.3. ERP workflow tools

6.4. Implementing ERP systems

6.4.1. ERP system costs and benefits

6.5. Implementation and change management

6.5.1. Implementation tools

6.5.2. System landscape concept

6.5.2.1. Development (DEV)

6.5.2.2. Quality Assurance (QAS)

6.5.2.3. Production (PROD)

7. RFID, business intelligence (BI), mobile computing, and the cloud

7.1. Radio Frequency Identification (RFID) technology

7.2. Business Intelligent/ Business Analytics

7.3. In-memory computing

7.4. From internet-enabled to cloud computing

7.4.1. SAP and the Internet

7.4.2. NetWeaver

7.4.2.1. NetWeaver tools and capabilities

7.5. SaaS: Software as a Service

7.5.1. SAP Business ByDesign

7.5.2. Advantages of using SaaS

7.5.3. Disadvantages of using SaaS

8. Business functions and processes

8.1. Business funtions

8.1.1. human resources

8.1.2. accounting and fincnace

8.1.3. supply chain management

8.1.4. marketing and sales

8.2. Business processes

8.2.1. A business process includes: input, functional areas, process, and output

8.2.2. Integration of functions

8.2.2.1. Crucial because the business does not stop at sales, records need to be kept of repeat customers for marketing, records of credit,material purchases, etc.

8.2.2.2. Managers should consider things from customers' perspective and how to integrate functional areas to fulfill customer needs