Why are they not picking phone?

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Why are they not picking phone? by Mind Map: Why are they not picking phone?

1. HR Unavailable

1.1. Out of Office Timing

2. HR Busy

2.1. Why are they not calling back?

2.1.1. Small Team HR Overwhelmed due to multiple calls/Low Bandwidth.

2.1.1.1. Too Many Applications, Who to call?

2.1.1.2. When to Call?

2.1.2. No need to call. Large and Mid Size Team HR : 1) Bulk Applications processed offline/via HRMS by team-members. 2) On-Site options could be available.

2.1.3. Job Fulfilled

2.2. Oh, they called back! But no pick up!

2.2.1. Employee Busy : Minor Case