communication skill

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communication skill by Mind Map: communication skill

1. a basic model of communication

1.1. inter+intra

2. types

2.1. verbal

2.1.1. spoken

2.2. non verbal

2.2.1. written

2.2.2. pictures

3. use in persuation

3.1. purpose

3.1.1. building relationship

3.1.2. collaborate

3.1.3. coordinate

3.2. ways

3.2.1. ethic

3.2.2. logic

3.2.3. emotion

4. email skill

4.1. implication for the use

4.2. drowning in email

5. barriers

5.1. IT

5.2. language

5.3. culture

5.4. ideology

5.5. politics