1. Post-Office
1.1. Services
1.1.1. a system in which a post office keeps someone's post until it can be collected Post-restante
1.1.2. a numbered box in a post office to which someone’s mail can be sent and from which they can collect it - P.O. Box
1.1.2.1. A letter-box
1.1.2.2. A pillar-box
1.1.3. bill payments
1.1.4. buy stamps or stationery
1.2. Delivery
1.2.1. Express delivery
1.2.2. the kind of delivery when the receiver signs a receipt on delivery - Recorded delivery
1.3. Money & Other Papers
1.3.1. payment for postal services - Postage
1.3.2. written direction to pay money - Postal/money order
1.3.3. receive the money sent by post or telegraph - Cash money order
1.3.4. printed paper with spaces to be filled in - Form
1.3.4.1. telegraph forms
1.3.4.2. application forms
1.3.4.3. add what is necessary to make complete - Fill in an order form
1.3.5. The warrant of attorney allows a person to sign a delivery confirmation card - Warrant of attorney (доверенность)
1.3.6. Insurance
1.4. People
1.4.1. Postman
1.4.2. Post-office clerk
1.4.3. who sends the letter - Sender
1.4.4. who receives the letter - Addressee
1.4.5. someone who is too young to have the legal responsibilities of an adult - Minor
1.5. Post
1.5.1. Envelope -wrappers or covering, esp. made of paper for a letter
1.5.1.1. Stamped envelope envelope with a printed postage stamp on it
1.5.2. Letter -a written message from one person to another
1.5.3. Parcel –thing or things wrapped and tied up for carrying
1.5.4. Registered letter – letter sent by special (parcel) post, paying an extra charge and getting a receipt for insurance
1.5.5. Book Post -books or other printed matter sent by post
1.5.6. Telegramme -message sent by telegraphy
1.5.6.1. regular telegram – ordinary telegram
1.5.6.2. urgent telegram
1.5.6.3. express telegram
1.5.7. Stamp
1.5.7.1. stick a stamp
1.5.7.2. cancel the stamp – make a mark on a stamp to prevent re-use
1.5.7.3. Peel-and-stick stamps - no need to moisten stamps to make them sticky
1.6. General Addressing Tips
1.6.1. Use the correct postcode
1.6.2. Use clear print
1.6.3. Keep the address straight
1.6.4. Don’t indent or stagger address lines
1.6.5. Space words correctly
1.6.6. Don’t underline anything
1.6.7. Include a return address
2. The Internet
2.1. Email
2.1.1. Email address - An email address is the name for an electronic postbox that can receive email messages on a network
2.1.2. Bcc (Blind Carbon Copy) - A copy of an email message sent to a recipient whose email address does not appear in the message
2.1.3. Blacklist - a list containing email addresses or IP addresses of suspected spammers.
2.1.4. To block - an action by an Internet Service Provider to prevent email messages from being forwarded to the end recipient.
2.1.5. Bounce
2.1.5.1. Hard bounce - an e-mail message that has been returned to the sender because the recipient’s address is invalid
2.1.5.2. Soft bounce - an e-mail message that gets as far as the recipient’s mail server but is bounced back undelivered before it gets to the intended recipient
2.1.6. Spam
2.1.6.1. Filtering - is the popular-but-imperfect defense against spam
2.1.6.2. Spam Filters
2.1.7. Letters
2.1.7.1. Consists of:
2.1.7.1.1. An Appropriate ending (Your/Best wishes, + first name,Your sincerely...)
2.1.7.1.2. A final paragraph
2.1.7.1.3. A main body
2.1.7.1.4. An introduction
2.1.7.1.5. An appropriate greeting (Dear Peter, Dr Mr Ford...
2.1.7.2. Types
2.1.7.2.1. Of complaint
2.1.7.2.2. Asking for/giving information/advice
2.1.7.2.3. Of request
2.1.7.2.4. accepting/refusing an invitation
2.1.7.2.5. expressing congratulations/thanks...
2.1.7.2.6. Giving news
2.1.7.2.7. Of apology
2.1.7.2.8. Letters of Application for a job
2.1.7.3. Style
2.1.7.3.1. Formal
2.1.7.3.2. Informal
2.2. Netiquet
2.2.1. 1. Newbies should look throw old messages for answers first
2.2.2. 2. Don't write the message in CAPITAL LETTERS
2.2.3. 3. Don't flame another board or chat room member
2.2.4. 4. Learn how to use emoticons
2.2.5. 5. Never give a real name or other personal information
2.3. Website/Forum
2.3.1. Blog - a website on which one person or group puts new information regularly
2.3.2. Chat room - a part of the internet where people can communicate by writing messages to each other
2.3.3. Cyberbullying/to flame - to harm or frighten another person, especially by sending them unpleasant messages
2.3.4. Bulletin board - an Internet site where members can post ideas about their special interests
2.3.5. An emoticon - a picture of a feeling/emotion :)
2.3.6. Emoji - a digital image
2.3.7. To lurk - read messages on a bulletin board but not post any messages
2.3.8. A newbie - smn new to an Internet site
2.3.9. FAQ - frequently asked questions
2.3.10. To flag - to mark something so it can be found easily among other similar things
2.3.11. Internet Slang
2.3.11.1. Abbreviations
2.3.11.1.1. lol — laughing out loud
2.3.11.1.2. brb — be right back
2.3.11.1.3. btw — by the way
2.3.11.1.4. lmk — let me know
2.3.11.1.5. g2g — got to go
2.3.11.1.6. On Twitter
2.3.11.1.7. On Reddit
2.3.11.2. General Internet Slang
2.3.11.2.1. IMHO (In My Humble Opinion)
2.3.11.2.2. Meme - is an image, text or video that’s copied and modified over and over again
2.3.11.2.3. Facepalm - a gesture where you put the palm of your hand on your face. This is usually done in response to someone saying something very obvious or not very smart.
2.3.11.2.4. Epic fail - When someone fails, usually due to an easily avoided mistake, people online call it an “epic fail”
2.3.11.2.5. All the things - Now this phrase is used as a hyperbole (exaggeration), and usually looks like “X all the Y”: Eat all the pizzas, pass all the tests
2.3.11.2.6. Well played - When someone has a very clever response
2.4. Verbs
2.4.1. To delete - to remove a written or electronic text
2.4.2. To install - to put a computer program onto a computer so that the computer can use it
2.4.3. To download - to copy or move programs or information into a computer's memory
2.4.4. To upload - to copy or move programs or information to a larger computer system or to the internet
2.4.5. To cancel
2.4.6. To skip
2.4.7. To save
2.4.8. To get access to
2.4.9. To sign in
2.4.10. To log in
2.4.11. To log out
2.4.12. To update
2.5. Addiction
2.5.1. Online gaming
2.5.2. Online shopping
2.5.3. Online gambling