1. CHAP 1
1.1. INTRODUCTION
1.1.1. 1. What is management?
1.1.2. 2. Managerial tasks
1.1.3. 3. Managerial approaches
1.1.4. 4. Theory of management
2. CHAP 2
2.1. MANAGER
2.1.1. 1. Levels of management
2.1.2. 2. Managerial roles
2.1.3. 3. Managerial skills
2.1.4. 4. Personalities
2.1.5. 5. Manager ethic
3. CHAP 3
3.1. MANAGERIAL ENVIRONMENT
3.1.1. 1. Macro environment
3.1.2. 2. Micro environment
3.1.3. 3. Internal environment
4. CHAP 4
4.1. PLANNING
4.1.1. 1. Objectives
4.1.2. 2. Planning
4.1.3. 3. Strategy
5. CHAP 5
5.1. ORGANIZATION
5.1.1. 1. Organization & organization of work
5.1.2. 2. Organizational structure
5.1.3. 3. Human Resource Management
6. CHAP 6
6.1. LEADERSHIP
6.1.1. 1. Basic issues
6.1.2. 2. Leadership models
6.1.3. 3. Effective leadership
7. CHAP 7
7.1. CONTROLLING
7.1.1. 1. What is control?
7.1.2. 2. Control process
7.1.3. 3. Control system
7.1.4. 4. Factor effect to control system
8. CHAP 8
8.1. DECISION MAKING
8.1.1. 1.Decision making
8.1.2. 2. Decision making process
8.1.3. 3. Methods for decision making
8.1.4. 4. Factors affect to decision making
9. CHAP 9
9.1. COMMUNICATION
9.1.1. 1. Data & Information
9.1.2. 2. Communication
9.1.3. 3. Effective Communication
9.1.4. 4. Conflict manegement & Negotiation
10. CHAP 10
10.1. TEAM MANAGEMENT
10.1.1. 1. Overview of team work
10.1.2. 2. Effective team management