Managing people

Get Started. It's Free
or sign up with your email address
Managing people by Mind Map: Managing people

1. The changes in the way people behave at work

1.1. reflecting

1.2. under pressure

1.3. stand back and reflect

1.4. people live too slowly

2. Verbs

2.1. report to someone

2.2. report on someone/something

2.3. apologise for something

2.4. apologise to someone

2.5. talk to someone

2.6. talk about someone/something

2.7. agree with someone

2.8. agree on something

2.9. argue about something

2.10. argue with someone

3. Individual differences- more important than cultural differences

4. Another culture- people are the same

5. People are unique and different individuals

6. Young managers

6.1. biggest challenge- basic lack of experience

6.2. have recognise theid own weaknesses

6.3. need a good mentor

6.4. act your age

6.5. avoid favouritism and cliques

6.6. build coalitions right away

6.7. keep a cool head

6.8. show respect to older colleagues

6.9. find a right balance

6.10. under promise and overdeliver

7. Reported speech

7.1. use say, tell and ask to seport speech

7.2. use tell with and object

7.2.1. She told her boss that the new job was challenging.

7.3. use ask to report questions

7.3.1. Her boss asked when she wanted to start.

7.4. following changes in reported speech

7.4.1. the verb goes back one sense

7.4.2. nouns and pronouns may change

8. To be a good manager you need

8.1. like people

8.2. enjoy working with others

8.3. give orders

8.4. listen to others

8.5. make suggestions

8.6. judge people

8.7. plan ahead

8.8. be good with numbers

8.9. make good presentations

8.10. be persuasive

9. Skills and personal qualities

9.1. respond

9.2. listen

9.3. deal

9.4. belive

9.5. delegate

9.6. communicate

9.7. invest

10. Cultural differences are entirely superficial

11. Socialising and entertaining

11.1. being on time

11.2. the way people dress

11.3. how you address people

11.4. giving gifts

11.5. shaking hands/kissing/hugging/bowing

12. Useful language

12.1. Making excuses

12.1.1. It's very kind of you, but...

12.1.2. I'd like to take it easy/relax if you don't mind

12.1.3. It's very kind of you, but another time peraps

12.2. Makeng conversation

12.2.1. What do you like to do in your spare time?

12.2.2. Where are you going for your holiday this year?

12.2.3. Can you tell me about any interesting places to visit?

12.2.4. What/How about you?

12.3. Showing interest

12.3.1. Interesting!

12.3.2. Really?

12.4. Saying goodbye/Thanking for host

12.4.1. Thanks very much for your hospitality.

12.4.2. I really enjoyed the meat.

12.4.3. Thanks for showing me round the city/town.

12.4.4. I'll be in touch soon.

12.4.5. Goodbye. All the best.