PATIENT MANAGEMENT SOFTWARE

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PATIENT MANAGEMENT SOFTWARE by Mind Map: PATIENT MANAGEMENT SOFTWARE

1. WHAT NEEDS TO DO

1.1. INFORMATION MANAGEMENT

1.1.1. HAVE A PATIENT HOME PAGE

1.1.1.1. PATIENT CLASSIFICATION

1.2. COMMUNICATION

1.3. ACCOUNTING

1.4. HANDLE PATIENT COMPLAINTS

1.5. MUST CONNECT TO PRACTICE MANAGE SOFTWARE

1.6. MUST BE ABLE TO GET AND SEND MSG

2. PATIENT IDEAL FLOW

2.1. FIRST CONTACT

2.1.1. APPOINTMENT MADE

2.1.1.1. NEW PATIENT

2.1.1.1.1. WELCOME LETTER

2.1.1.2. OLD PATIENT

2.1.1.2.1. LETTER TO OLD PATIENT

2.1.2. RECALLED PATIENT

2.1.3. INFORMATION COLLECTION

2.1.4. ADMIN STAFF CHECK

2.1.5. FIRST APPOINTMENT REMINDER

2.2. FIRST VISIT

2.2.1. DO FULL CHECK UP. OR WHATS NEEDED

2.2.1.1. CLASSIFY

2.2.2. GIVE THE ACCOUNT

2.2.3. COLLECT MONEY

2.2.4. CURSOSY MSG

2.2.4.1. ACCOUNT

2.3. IF MORE APPOINTMENT NEEDED

2.3.1. TREATMENT PLAN

2.3.1.1. TREATMENT ESTIMATE

2.3.1.1.1. PAYMENT PLAN OPTIONS

2.3.2. APPOINTMENT REMINDER

2.3.3. SECOND AND THIRD APPOINTMENT

2.3.3.1. COLLECT MONEY

2.3.3.2. CURTOCY MSG

2.3.3.2.1. ACCOUNT

2.4. RECALL

2.4.1. REMIND STAFF

2.5. FINANCE FOLLOW UP

3. TOOLS

3.1. SMS/E-MAIL CONNECT

3.2. FACEBOOK CONNECT

3.3. SMS-SMS FUNCTION

3.4. TWITTER FEED

3.5. CONTROL PAGE

4. ROLE OF ADMIN STAFF

4.1. MAKE INITIAL CONTACT

4.2. ENTER DETAILS INTO SYSTEM

4.3. CHECK FINANCIAL STATE

4.4. ENTER PATIENT CLASSIFICATION

4.5. HANDLE ACCOUNT

4.6. ENTER THE REMAINING VISITS/GO TO 6 MONTH RECALL

4.7. STOP/START THE RECALL SYSTEM

5. CONTROL PAGE

5.1. VIRTUAL CALENDER

5.2. DAILY PRINTOUT OF CANCELLATIONS/CONFIRMATIONS

5.3. DAILY FINANCIAL PRINTOUT

5.4. START/STOP SYSTEM

5.5. DAILY COMPLAINTS

6. THE COMMUNICATION SYSTEM

6.1. DAY BEFORE MSG

6.2. 6 MONTHS MSG

6.3. REMINDER OF UNFINISHED WORK

6.4. REMINDER OF OUTSTANDING ACOUNTS

6.5. COMMUNICATE TO STAFF