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New CMS process by Mind Map: New CMS process
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New CMS process

This is focused on traditional CMS evaluation.  Need to think of what needs to be done to evaluate other web 2.0 tools

Community data gathering

Assuming some kind of surveys

Pedagogy

Application Management

Financial

Support

Contractual

Technical Infrastructure

Product Analysis

Pedagogy

Communication Tools, Discussion Forum, Discussion Mgmt., File Exchange, Internal Email, Online Journal/Notes, Real Time Chat, White Board

Productivity Tools, Bookmarks, Calendar/Progress review, Searching within course, Work Offline, Help/Orientation

Student Involvement Tools, Groupwork, Community Networking, Eportfolios

Course Delivery Tools, Test Types, Automated Testing Mgmt., Automated Testing Support, Online Marking Tools, Online Gradebook, Instructor Course Management, Studet Tracking

Content Development Tools, Accessibility Compliance, Content sharing/reuse, Course Templates, Customized Look and Feel, Instructional Desing Tools, Instruction Standards Compliance

Optional extras, Relevance, Costs

Application Management

Authentication

Course Authorization

SIS integration

Portal Integration

Hosting Options

Management

Course archive/restore

Troubleshooting tools

Customizations/APIs

Group Functions

Financial

Company Profile

Licensing Costs Model, Scope - students, groups, workforce dev.

Support Costs

Support

Company support services, Implementation support, Training, Consulting, Hosting, Application Support, Customizations, Documentation

Customer reviews

User Group/Governance

Product Futures

This needs to be fleshed out

Technical Infrastructure

OS

Database

Programming Language

Scalability

Web servers platform

Hardware requirements

Replication/DR

Backups

Bandwidth

Costs

Licenses