New CMS process

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New CMS process by Mind Map: New CMS process

1. Community data gathering

1.1. Pedagogy

1.2. Application Management

1.3. Financial

1.4. Support

1.5. Contractual

1.6. Technical Infrastructure

2. Product Analysis

2.1. Pedagogy

2.1.1. Communication Tools

2.1.1.1. Discussion Forum

2.1.1.2. Discussion Mgmt.

2.1.1.3. File Exchange

2.1.1.4. Internal Email

2.1.1.5. Online Journal/Notes

2.1.1.6. Real Time Chat

2.1.1.7. White Board

2.1.2. Productivity Tools

2.1.2.1. Bookmarks

2.1.2.2. Calendar/Progress review

2.1.2.3. Searching within course

2.1.2.4. Work Offline

2.1.2.5. Help/Orientation

2.1.3. Student Involvement Tools

2.1.3.1. Groupwork

2.1.3.2. Community Networking

2.1.3.3. Eportfolios

2.1.4. Course Delivery Tools

2.1.4.1. Test Types

2.1.4.2. Automated Testing Mgmt.

2.1.4.3. Automated Testing Support

2.1.4.4. Online Marking Tools

2.1.4.5. Online Gradebook

2.1.4.6. Instructor Course Management

2.1.4.7. Studet Tracking

2.1.5. Content Development Tools

2.1.5.1. Accessibility Compliance

2.1.5.2. Content sharing/reuse

2.1.5.3. Course Templates

2.1.5.4. Customized Look and Feel

2.1.5.5. Instructional Desing Tools

2.1.5.6. Instruction Standards Compliance

2.1.6. Optional extras

2.1.6.1. Relevance

2.1.6.2. Costs

2.2. Application Management

2.2.1. Authentication

2.2.2. Course Authorization

2.2.3. SIS integration

2.2.4. Portal Integration

2.2.5. Hosting Options

2.2.6. Management

2.2.7. Course archive/restore

2.2.8. Troubleshooting tools

2.2.9. Customizations/APIs

2.3. Financial

2.3.1. Company Profile

2.3.2. Licensing Costs Model

2.3.2.1. Scope - students, groups, workforce dev.

2.3.3. Support Costs

2.4. Support

2.4.1. Company support services

2.4.1.1. Implementation support

2.4.1.2. Training

2.4.1.3. Consulting

2.4.1.4. Hosting

2.4.1.5. Application Support

2.4.1.6. Customizations

2.4.1.7. Documentation

2.4.2. Customer reviews

2.4.3. User Group/Governance

2.5. Product Futures

2.6. Technical Infrastructure

2.6.1. OS

2.6.2. Database

2.6.3. Programming Language

2.6.4. Scalability

2.6.5. Web servers platform

2.6.6. Hardware requirements

2.6.7. Replication/DR

2.6.8. Backups

2.6.9. Bandwidth

2.6.10. Costs

2.6.11. Licenses