Army Knowledge Management Principles   http://www.army.mil/ciog6/docs/AKMPrinciples.pdf

A mind map of the Army KM Principles, available at http://www.army.mil/ciog6/docs/AKMPrinciples.pdf

Get Started. It's Free
or sign up with your email address
Rocket clouds
Army Knowledge Management Principles   http://www.army.mil/ciog6/docs/AKMPrinciples.pdf by Mind Map: Army Knowledge Management Principles   http://www.army.mil/ciog6/docs/AKMPrinciples.pdf

1. Users own the collaborative community

1.1. IT providers

2. embed and use digital media to add to or leverage the existing knowledge assets of the Army.

2.1. training routines

2.2. operations

3. PRINCIPLE: Use standardized collaboration tool sets

4. Assess what is valuable from past activity

5. Modify and evolve business rules to meet the commander’s intent and quickly adapt business processes to meet or anticipate emerging threats or business opportunities (situational awareness)

6. Provide access to structural capital to

6.1. accelerate learning curves

6.2. adopt/modify best known practices

7. IMPLICATIONS

7.1. KM applications need to be designed and operate with an enterprise focus, permitting access and searching across systems and organizations without technical or structural impediments

8. Leaders need to incorporate the Core Principles of Collaboration into

8.1. business procedures

8.2. human resources practices

9. PRINCIPLE: Protect and secure assets

9.1. Information

9.2. knowledge

10. RATIONALE:

10.1. Leverage digital media

10.1.1. add

10.1.1.1. context

10.1.1.2. understanding

10.1.1.3. situational awareness

10.1.2. to

10.1.2.1. operations

10.1.2.2. business activities

11. In the design and operation of KM systems, leaders need to ensure that there are no organizational or technical barriers blocking access to digital media residing in knowledge bases

12. Managers

13. instructional delivery

14. Train and deploy with them

15. Process

15.1. 6.

15.1.1. RATIONALE:

15.1.1.1. Denying adversaries access to key information gives US and coalition forces the decisive advantage to securely communicate and collaborate across geographic and organizational boundaries

15.1.2. IMPLICATIONS

15.1.2.1. Balance risks regarding “need to know” against “need to protect”

15.1.2.2. Requires leaders of knowledge communities to comply with relevant information assurance regulations and policies

15.2. 7.

15.2.1. PRINCIPLE: Knowledge assests

15.2.1.1. Embed

15.2.1.1.1. in standard business processes

15.2.1.2. Provide access

15.2.1.2.1. to those who need to know

15.2.2. IMPLICATIONS

15.2.2.1. Incumbent on leaders to creatively

15.2.2.2. Convert

15.2.2.2.1. From...

15.2.2.2.2. ...to...

15.2.2.3. Verify content for legality and desired outcome.

15.3. 8.

15.3.1. PRINCIPLE: Use legal and standard business rules and processes across the enterprise

15.3.2. RATIONALE:

15.3.2.1. Established business rules and processes are repeatable

15.3.2.1.1. reducing learning curves

15.3.2.1.2. promoting consistent quality

15.3.3. Lean Six Sigma and continuous process improvement principles apply

15.3.4. IMPLICATIONS

15.3.4.1. Follow standard

15.3.4.1.1. business rules and processes

15.3.4.1.2. set by

16. Technology

16.1. Training on and using common collaborative software tool sets

16.1.1. reduces

16.1.1.1. Costs

16.1.1.1.1. Training

16.1.1.1.2. Maintenance

16.1.1.2. impediments

16.1.1.2.1. searching for relevant knowledge across the enterprise

16.1.2. creating

16.1.2.1. Common platform

16.1.2.1.1. exchange

16.1.2.1.2. in / with

16.2. 9.

16.2.1. RATIONALE:

16.2.2. IMPLICATIONS

16.2.2.1. Use approved collaborative tools sets

16.2.2.1.1. Army

16.2.2.1.2. DoD

16.3. 10.

16.3.1. RATIONALE:

16.4. 11.

16.4.1. PRINCIPLE: Use a robust search capability to

16.4.1.1. access contextual knowledge

16.4.1.2. store content for discovery

16.4.2. RATIONALE:

16.4.2.1. Create seamless and ubiquitous service-on-demand when one client application requests one or more services for another application which provides complimentary services

16.4.2.2. PRINCIPLE: Use open architectures to permit searching and access across boundaries

16.4.2.3. With the exception of classified information, knowledge bases should be accessible and searchable by search engines that deliver contex­tual knowledge and information

16.4.3. IMPLICATIONS

16.4.3.1. Use appropriate content management principles

16.5. 12.

16.5.1. PRINCIPLE: Use portals that permit single sign-on and authentication across the global enterprise, including partners.

16.5.2. RATIONALE:

16.5.2.1. Using the Army’s enterprise portal for access and authentication lessens confusion for users and provides a standard process for accessing enterprise knowledge assets while reducing total cost of ownership of other portals, websites or knowledge networks

16.5.3. IMPLICATIONS

16.5.3.1. portal of first choice

16.5.3.1.1. AKO

16.5.3.1.2. DKO

16.5.3.1.3. Successors

17. People / Culture

17.1. 1.

17.1.1. PRINCIPLE: Train / Educate workforce in KM

17.1.1.1. Leaders

17.1.1.2. Champions

17.1.2. RATIONALE:

17.1.2.1. To create a culture of collaboration, the Army needs to

17.1.2.1.1. educate the next generation KM change agents who

17.1.3. IMPLICATIONS

17.1.3.1. Identify methods for

17.1.3.1.1. curriculum development

17.1.3.2. Train and educate the force

17.1.3.2.1. KM Competency

17.1.3.2.2. at all levels of the Army

17.2. 2.

17.2.1. PRINCIPLE: Reward

17.2.1.1. Knowledge sharing

17.2.1.2. Knowledge management career

17.2.2. RATIONALE:

17.2.2.1. What gets rewarded in organizations gets done

17.2.2.2. Reward structures guide organizational and individual behaviors

17.2.3. IMPLICATIONS

17.2.3.1. Establish KM career fields (where appropriate)

17.2.3.2. Insert performance elements to evaluate knowledge sharing contributions

17.2.3.2.1. NSPS

17.2.3.2.2. OER

17.2.3.2.3. NCOER

17.3. 3.

17.3.1. PRINCIPLE: Establish Doctrine of Collaboration

17.3.2. RATIONALE:

17.3.2.1. A collaborative environment fosters

17.3.2.1.1. new ideas

17.3.2.1.2. understanding

17.3.2.1.3. ways to execute the COMMANDER'S INTENT

17.3.3. IMPLICATIONS

17.3.3.1.

17.3.3.1.1. 1. Responsibility to Provide -

17.3.3.1.2. 2. Empowered to Participate -

17.3.3.1.3. 3. User-driven -

17.4. Collaborative communities are

17.4.1. self-defining

17.4.2. self creating

17.4.3. adaptable

17.5. 4.

17.5.1. PRINCIPLE: Use every

17.5.1.1. Interaction

17.5.1.1.1. face to face

17.5.1.1.2. virtual

17.5.1.2. as an opportunity to

17.5.1.2.1. acquire knowledge

17.5.1.2.2. share knowledge

17.5.2. RATIONALE:

17.5.2.1. Continuous learning is an expected day-to-day activity

17.5.2.2. Learning faster than

17.5.2.2.1. adversaries

17.5.2.2.2. competitors

17.5.2.3. yields results

17.5.2.3.1. short-term

17.5.2.3.2. long-term

17.5.3. IMPLICATIONS

17.5.3.1. Leaders need to frame day-to-day activities as

17.5.3.1.1. learning opportunities to accelerate

17.5.3.2. Promote learning in

17.5.3.2.1. teams

17.5.3.2.2. social networks

17.6. 5.

17.6.1. PRINCIPLE: Prevent knowledge loss

17.6.2. RATIONALE:

17.6.2.1. Knowledge

17.6.2.1.1. is perishable

17.6.2.1.2. has a life cycle

17.6.3. IMPLICATIONS

17.6.3.1. Document it

17.6.3.2. Share with those who need to know