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Conflict Resolution by Mind Map: Conflict Resolution
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Conflict Resolution

Two types of conflict

Silence

Violence

We must have a planned system to purge conflict

2 Timothy 3:16

The prerequisite to conflict resolution is desire to change

Conflict aversion is cowardice with a politically correct hat

Cowardice must be rooted out entirely

2 timothy 1:7

Conflict aversion can also be a result of lack of belief

Leaders

When drawn into conflict; leaders must withdraw or become part of the solution

Leaders use their resolutions to guide their conflict resolution strategy

Be loyal to those not present and you build the trust of those present

First Pause, Pray, Empathize

Putting on another perspective allows us to replace judgement with compassion

Assume the best of intentions

Matthew 6:12

Triangulation

Pulling someone in or being pulled into a conflict unless you're being pulled in as a mediator / to solve the problem.

Venting is an avoidance technique that creates triangulation.

3 people

Proverbs 20:19

Ephesians 4:29

Proverbs 16:28

Proverbs 21:23

Matthew 5:9

5 steps to Resolving Conflict

Both parties must desire resolution in order for this to work. Both parties should agree to meet in person.

Affirm the relationship

Seek to understand

This needs an empathetic spirit. Empathy: The ability to see someone else's perspective.

Seek to be understood

Own responsibility by apologizing

Seek agreement

Desire to resolve conflict must be present before action

Take Away:

Quickly confront conflict by affirming the purpose for the relationship and seeking reconciliation

Do not add to this... as soon as you add things to fix; then the conversation turns from conflict resolution to relationship improvement which has no clearly defined resolution!