Communication Styles

1. Passive

1.1. Definition:

1.1.1. Not expressing thoughts or feelings.

1.2. Characteristics:

1.2.1. Slumped posture, quiet and shy voice, statements sound like questions, little or no eye contact

1.3. Example:

1.3.1. "I wanted to work with Jessica, but I guess I can work with you."

2. Aggressive

2.1. Definition:

2.1.1. Expressing thoughts and feelings in a threatening way

2.2. Characteristics:

2.2.1. Tense body, pointing, loud voice, threatening remarks, "you" statements

2.3. Examples:

2.3.1. "You always act stupid when you are around my family."

3. Assertive

3.1. Definition:

3.1.1. Expressing thoughts and feelings in an open, direct way

3.2. Characteristics:

3.2.1. Positive body language, firm and pleasant voice, good eye contact, "I" statements

3.3. Examples:

3.3.1. "I feel sad when you do not include me in your game."