Chapter 1: Managers

1. Management skills

1.1. Conceptual skills + Mental ability to analyze

1.2. Interpersonal skill + Ability to work with others

1.3. Technical skills + Ability to apply special knowledge

1.4. Political skills + Ability to enchanche

2. Types of managers

2.1. First line manager

2.1.1. Goal 1

2.1.2. Goal 2

2.2. Middle manager

2.2.1. Session Rule 1

2.2.2. Session Rule 2

2.3. Top manager

3. Functional Approach

3.1. Controlling

3.1.1. Monitoring

3.2. Planning

3.2.1. Defining goals establish strategies

3.3. Organizing leading

3.3.1. Working with people to achieve goals

4. Skill Approach

4.1. Technical Skills

4.1.1. Knowledge in specific field

4.2. Human skills

4.2.1. Ability to work with other people

4.3. Conceptual Skills

4.3.1. Think + conceptualize