WindowsPlast ICT

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WindowsPlast ICT by Mind Map: WindowsPlast ICT

1. Mail & Instant messaging

1.1. Product & Provider

1.1.1. Yahoo

1.1.2. Yahoo! Messenger

1.1.3. http://messenger.yahoo.com

1.2. Key functionality

1.2.1. Yahoo Mesenger can be used on any computer

1.2.2. Yahoo Messenger can be used on tablets, Apple and Android devices

1.3. Business advantage

1.3.1. Everywhere connection

1.3.2. Video Conferencing

1.3.3. Social Connectivity and Mobile Support

2. Telecommunication cost

2.1. Product & Provider

2.1.1. Viber

2.1.2. http://www.viber.com/

2.2. Key functionality

2.2.1. Free text, calling and photo messages

2.2.2. Free location-sharing with Viber users

2.2.3. Free video calls and voice calls

2.3. Business advantage

2.3.1. Keep contact with colleques and customers

2.3.2. Video call can be used during a meeting with a large group of people

3. Sales mobility

3.1. Product & Provider

3.1.1. Systech

3.1.2. SAP mobility on cloud

3.1.3. http://www.systechi.com/sap-mobility-on-cloud.html

3.2. Key functionality

3.2.1. SAP Productive Mobile Applications

3.2.2. SAP CRM Mobile Sales

3.2.3. SAP Afaria Mobile Device Management (MDM

3.3. Business advantage

3.3.1. Increase IT efficiency and improve the productivity of mobile workers.

3.3.2. Streamline operations and increase business insight

3.3.3. Reduce IT cost

3.3.4. Minimize ongoing IT overhead

3.3.5. Increase business agility

4. Backup

4.1. Product & Provider

4.1.1. Symantec

4.1.2. Norton Online Backup

4.1.3. http://www.symantec.com/small-business/

4.2. Key functionality

4.2.1. Data Protection

4.2.2. Rapid Recovery

4.2.3. Trusted Backup

4.3. Business advantage

4.3.1. Your business critical data is covered.

4.3.2. A complete solution for both system recovery and data retrieval, from any individual file to a full server.

4.3.3. Bundles Symantec’s leading technology for backup and recovery into an affordable solution that’s designed specifically for up to 3 servers/applications whether physical or virtual.

5. Training

5.1. Product & Provider

5.1.1. Absolute Software

5.1.2. Abosolute Learning Acadamy

5.1.3. http://www.absolute.com/en/services/training

5.2. Key functionality

5.2.1. Instructor-led online classes

5.2.2. Self-paced eLearning

5.2.3. Customer site training

5.3. Business advantage

5.3.1. Flexible training solutions

5.3.2. Detailed materials and ongoing training opportunities

5.3.3. Product expertise to align your organization’s strategic goals

5.3.4. Knowledge transfer to assist in organizational on-boarding and succession planning

5.3.5. Ensure no costly gaps are leaving your organization at risk. Our training programs will provide your organization with the highest efficiency threshold possible in terms of how you use and apply our product.

6. Sales & customer support and tracking

6.1. Product & provider

6.1.1. SalesForce

6.1.2. Service Cloud

6.1.3. http://www.salesforce.com/eu/service-cloud/overview/

6.2. Key functionality

6.2.1. Collaborative Contact Center

6.2.2. Social Customer Service

6.2.3. Mobile Customer Service

6.2.4. Knowledge

6.2.5. Live agent

6.2.6. Visual Workflow

6.2.7. Dashboards and reports

6.2.8. Chatter

6.3. Business advantage

6.3.1. Increase customer loyalty and engagement

6.3.2. Create and track

6.3.3. Deliver answers anywhere

6.3.4. Get anwers from every channel

6.3.5. Resolve issues faster

6.3.6. Streamline process management

6.3.7. Complete customer insight

6.3.8. Collaborate in real time

7. Collaboration & documents

7.1. Product & Provider

7.1.1. GroveSite

7.1.2. GroveSite Collaboration software

7.1.3. http://www.grovesite.com/

7.2. Key functionality

7.2.1. Custom Collaborative Workspaces

7.2.2. Online Project Management

7.2.3. Cross-Company Collaboration

7.3. Business advantage

7.3.1. Share large files instantly and reduce courier spending

7.3.2. Add customer services. Increase satisfaction and revenue.

7.3.3. Streamline vendor communications. Get products to market quickly.

7.3.4. Reduce IT total cost of ownership.