1. Sales & customer support and tracking
1.1. Product: Sales Cloud Provider: Sales Force
1.2. Key functionality
1.2.1. You get all the CRM capabilities you need to connect with customers and close bigger deals faster, anytime, anywhere.
1.3. Business advantage
1.3.1. It improves sales productivity
1.3.2. Boosts win rates
1.3.3. Grows revenue
1.4. Source:http://www.salesforce.com/eu/sales-cloud/overview/?d=70130000000Fprl&internal=true
2. Telecommunication cost
2.1. Product: Skype Provider: Skype
2.2. Key functionality
2.2.1. Free videocalls
2.2.2. Call mobiles and landlines
2.2.3. Group video calls
2.2.4. Instant messaging
2.3. Business advantage
2.3.1. Cut the cost of your business calls
2.3.2. Keep track of your expenditures
2.3.3. Reduce your business travel costs
2.3.4. Stay in touch with colleagues
2.3.5. Stay in touch with customers
2.4. Source:http://www.skype.com/en/business/
3. Sales Mobility
3.1. Product: SAP Mobility Solution Provider: Systech
3.2. Key functionality
3.2.1. SAP Productive Mobile Applications
3.2.2. SAP CRM Mobile Sales
3.2.3. SAP Afaria Mobile Device Management (MDM)
3.3. Business advantage
3.3.1. Reduce costs
3.3.2. Increase IT efficiency
3.4. Source: http://www.systechi.com/sap-mobility-on-cloud.html
4. Training
4.1. Product: Cloud Computing training (in-company) Essentials Professional Provider: IMF
4.2. Key functionality
4.2.1. The CompTIA Cloud Essentials training is a 2-day learning experience. The training provides a balanced curriculum and addresses the business and technical perspectives of cloud computing.
4.3. Business advantage
4.3.1. To help organizations improve their virtualization and cloud education and implementation initiatives.”
4.4. Source: http://www.imfacademy.com/areasofexpertise/information_technology/cloud_essentials_professional_incompany.php
5. Mail & instant messaging
5.1. Product: MS Lync Provider: Microsoft
5.2. Key functionality
5.2.1. Stay in touch anywhere
5.2.2. Use the device you want
5.2.3. Communicate in the right way
5.2.4. Make virtual meetings more effective
5.2.5. Easily join meetings
5.3. Business advantage
5.3.1. It allows you to connect with people all over the world.
5.4. Source
5.4.1. http://office.microsoft.com/en-us/lync/lync-server-2013-free-trial-unified-communications-FX103789648.aspx?WT.intid1=ODC_ENUS_FX103789488_XT103977427
6. Collaboration & documents
6.1. Product: SkyDrive Provider: Microsoft
6.2. Key functionality
6.2.1. You have a real office, in real time
6.2.2. Work online with anyone
6.2.3. Access documents from anywhere
6.3. Business advantage
6.3.1. Edit documents in Word and later pick up where you left off in the online app
6.4. Source: http://windows.microsoft.com/en-US/skydrive/download
7. Backup
7.1. Product: MS Backup Provider: Microsoft
7.2. Key functionality
7.2.1. You can make copies of your most important files so that you're prepared for the worst case scenarios.
7.3. Business advantage
7.3.1. Your business won't get into annoying problems when it loses its files.