Unlock the full potential of your projects.
Try MeisterTask for free.
Don't have an account?
Sign Up for Free
Browse
Featured Maps
Categories
Business
Design
Education
Entertainment
Life
Marketing
Productivity
Summaries
Technology
Other
Languages
English
Deutsch
Français
Español
Português
Nederlands
Dansk
Русский
日本語
Italiano
简体中文
한국어
Other
Show full map
Copy and edit map
Copy
10 Heuristic for Starhub
Nic Jeremiah
Follow
Just an initial demo map, so that you don't start with an empty map list ...
Get Started.
It's Free
Sign up with Google
or
sign up
with your email address
Similar Mind Maps
Mind Map Outline
10 Heuristic for Starhub
by
Nic Jeremiah
1. Help Users Recognize, Diagnose & Recover from Errors
1.1. Offers a "Require Assistance" link to existing users
1.2. Offers a "Forgot Password" link for existing users
2. Aesthetic & Minimalist Design
2.1. All links are in one page, no scrolling needed
2.2. Everything needed to set up an internet service is on the same page
3. Flexibility & Efficiency of Use
3.1. Register for a new account icon is there
3.2. Terms and conditions need to be agreed with first before continuing
4. Help & Documentation
4.1. Visit Support for help services
5. Recognition Rather Than Recall
5.1. Difficult to find link to set up internet service for blackberry
5.2. Does not have its own icon
6. Consistency & Standards
6.1. Links are consistent and relavant
6.2. Links are all black (word) on grey (button)
6.3. All buttons are rectangular
7. Match Between System & Real World
7.1. Call the helpline to request for help
8. Visibility Of System Status
8.1. Page to sign up for new account doesn't have headers, may lead to confusion for some users
9. User Control & Freedom
9.1. No advertisements or other unnecessary content
10. Error Prevention
10.1. No illustration to guide users
10.2. Only available in English language
Get Started. It's free!
Connect with Google
or
Sign Up