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Rocket clouds
Skills by Mind Map: Skills

1. Technical

1.1. Hosting

1.1.1. Monitoring

1.1.2. Redundancy

1.2. Integration

1.3. Custom Tools

1.4. Networking

2. Project Mangement & Collaboration

2.1. Single Source Accountability

3. Conversions

3.1. Analytics

3.1.1. What to Track?

3.1.2. What is actionable?

3.2. Optimization

3.2.1. Multivariate Testing

3.2.2. Massive financial value

4. Visibility to Buyers

4.1. Search

4.1.1. On Site

4.1.2. Off Site

4.2. PPC

4.2.1. Google

4.2.2. Yahoo

4.2.3. Facebook???

4.3. Shopping Engines

4.4. Amazon

4.4.1. Fast sales/no investment

4.4.2. Not building your brand

4.5. RSS Feeds

4.6. Deal-a-Day

5. Repeat Business

5.1. What ecommerce businesses are built on

5.2. Dynamic Email

5.3. Customer Service

5.3.1. WOM works for or against you

5.4. Don't compete on price

6. Logistics

6.1. Shipping

6.2. Inventory

6.3. Multi-Channels

6.4. CRM

7. User Experience

7.1. Information Architecture

7.2. Navigation

7.3. Merchandising