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Redefining The Business Of IT At Harley-Davidson by Mind Map: Redefining The Business Of IT At Harley-Davidson
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Redefining The Business Of IT At Harley-Davidson

(not quite there yet)

areas of focus

The Business

business - aligning our work with their strategies

Information Services

Information Services - run IT like a business and FOR the business

People

People - have the right organization, have the right skills, build the right relationships

James E. Hanley

VP CIO, Harley-Davidson

joined HD - June 2005

everything we do is because of the customer

Harley isn't just about the bike

emotion

brand

community

Are we doing the right things around the customer?

Global Info Services

Vision - to have common, simple and integrated systems worldwide

Mission - establish a IS capabilities which enables H-D and all subs to meet their strategic and teactical objectives

Leadership Statement -

None of these statements says anything specifically about tech, widgets, etc

Challenges

Culture

People

Process

Technology

Results

Act with speed

Improve the organization and the infrastructure's ability to respond and adapt quickly to changing business imperatives, enabling rather than constraining transformation

Q&A

empowerment